Global Services Associate II

2 days ago

Paranaque City, Calabarzon, Philippines Manpower Outsourcing Services, Inc. Full time ₱300,000 - ₱360,000 per year
Global Services Associate II (Contact Center – Night Shift)

Location: Edison Road, Barrio Ibayo, Parañaque City (Hybrid work setup)

Employment Type: Contract (Oct 1 – Dec 31, 2025; possible extension)

Salary Range: PHP 25,000 – 30,000/month

Schedule: Night Shift


Job Highlights
  • Join a global shared services team
  • 3-month contract with possible extension
  • Competitive salary + hybrid setup

Job Description

We are hiring a Global Services Associate II to provide HR support services through multiple channels. This role supports employees in the North America region and the Philippines across recruitment, employee relations, total rewards, performance management, and HR policy administration.

Key Responsibilities:

  • Handle inbound inquiries via phone, chat, email, and web/portal cases
  • Support HR functions including recruitment, employee relations, total rewards, and performance/development
  • Manage HR data changes in various systems (e.g., reporting line updates, personal data changes)
  • Guide managers in initiating employee promotions, demotions, and transfers
  • Create and validate HR data for requisitions and approvals
  • Achieve key performance indicators (KPI) and participate in training/engagement activities

Qualifications
  • Bachelor's degree holder (any field)
  • 2–3 years' experience as an agent/associate in BPO, Contact Center, or Shared Services
  • Strong verbal and written communication skills in American English
  • Proficient in MS Word, Excel, PowerPoint, and Outlook
  • Able to multitask and work both independently and in a team
  • Amenable to hybrid setup, with stable internet and power connectivity
  • Willing to work night shift

Hiring Process
  • Interview steps and feedback schedule will be shared upon onboarding

Take the next step in your HR and shared services career. Apply now and be part of a global support team

  • Global Services Associate

    3 days ago

    Paranaque City, Calabarzon, Philippines Manpower Outsourcing Services, Inc. Full time ₱80,000 - ₱120,000 per year

    Qualifications:College Graduate (Bachelor's Degree)2-3 years of working experience as agent or associate in a BPO/Contact Center or Shared Services Company.Above average verbal and written communication skills (American English)Ability to multi-task and work independently as well as in a team.Above average skills with MS Word, Excel, PowerPoint and...

  • AskGS Experience Center Associate

    2 days ago

    Paranaque City, Calabarzon, Philippines Manpower Outsourcing Services, Inc. Full time ₱300,000 - ₱360,000 per year

    AskGS Experience Center Associate Merville, Parañaque | Hybrid | Night Shift | 6-Month Contract (with possible extension)About the RoleWe are looking for an AskGS Experience Center Associate to join our Global Services team. This role provides customer support across multiple regions (ASPAC, EMEA, NA, LATAM) and functions (HR, Procurement, Payroll). You...

  • Logistics and Customer Service Manager

    3 weeks ago

    Paranaque City, Calabarzon, Philippines WHR Global Consulting Full time

    OverviewLogistics and Customer Service Manager at WHR Global Consulting. Location: Paranaque. Setup: Day shift, onsite, full time.ResponsibilitiesDevelops and implements process to ensure smooth daily operation.Quotation: Oversee CSD compliance in handling quotes efficiently and within established timelines.Purchasing: Coordinate order fulfilment, address...

  • Global QMS Analyst II, Quality

    1 week ago

    Lipa City, Calabarzon, Philippines Littelfuse Full time ₱900,000 - ₱1,200,000 per year

    Littelfuse is one of America's Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100,000 end customers across industrial,...

  • Lean Engineer II

    4 weeks ago

    Lipa City, Calabarzon, Philippines Littelfuse Full time

    OverviewJoin to apply for the Lean Engineer II role at LittelfuseLittelfuse is one of America's Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic...

  • Auditor, Global Audit and Assurance

    3 days ago

    Paranaque City, Calabarzon, Philippines Johnson & Johnson Full time ₱900,000 - ₱1,200,000 per year

    Job DescriptionThe Global Audit & Assurance (GA&A) department, a member of the Johnson & Johnson Family of Companies, is currently recruiting for an Auditor, Global Audit & Assurance. This position is recruited in Manila, Philippines and travel will be expected. The GA&A department provides independent, objective assurance and advisory services designed...

  • Customer Service Associate

    3 days ago

    Paranaque City, Calabarzon, Philippines Manpower Outsourcing Services, Inc. Full time ₱300,000 - ₱500,000 per year

    Essential Duties and Responsibilities:·       Receive inbound inquiries via multiple channels (Phone, Chat, Web and other digital intake channels), for multiple functions (HR, Procurement, Payroll), for multiple regions (ASPAC, EMEA, NA, LATAM), understand and clarify the need, investigate, answer the inquiries and assist in the resolution of...

  • Accounts Payable Associate

    3 days ago

    Paranaque City, Calabarzon, Philippines Manpower Outsourcing Services, Inc. Full time ₱900,000 - ₱1,200,000 per year

    You are mainly responsible for validation of received documents through various submission channel, assess their compliance and process documents based on assessment, resolving problematic invoice by referring them back to business stakeholders. R2P associate is responsible for processing helpdesk tickets, and taking necessary actions on its resolution....

  • Associate Director, Sales

    3 days ago

    Paranaque City, Calabarzon, Philippines Melco Resorts & Entertainment Full time ₱1,200,000 - ₱3,600,000 per year

    REQ13358 Associate Director, Sales (Open)POSITION SUMMARY:The Associate Director, Sales under the guidance and supervision of the Director, Sales is responsible for the solicitation of transient/FIT and group business from corporate and wholesale accounts to achieve the budgeted revenue for the segments.PRIMARY RESPONSIBILITIES:1. Leads the corporate and...

  • Branch Sales Associate

    3 days ago

    Paranaque City, Calabarzon, Philippines Security Bank Corporation Full time ₱600,000 - ₱1,200,000 per year

    The RoleTheSales Associateposition will jump-start your career in ultimately becoming a Business Manager that will bring the organization to greater heights by increasing its customer base and portfolio.Graduates of the Sales Associate Training Program will become Junior Assistant Managers after six months.This role will work best for you if you are always...