Global Forwarding Agent(Ocean Import)

1 week ago

Paranaque City, Calabarzon, Philippines C.H. Robinson Freight Services Full time ₱400,000 - ₱600,000 per year

We're C.H. Robinson, one of the world's largest logistics platforms and we're looking for our next Global Forwarding Agent(Ocean Import). Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you. As a Global Forwarding Agent, you will be your customers' primary contact responsible for managing and operating the shipment lifecycle of their global freight.

A successful Global Forwarding Agent thrives in a lightning-fast environment, finding swift resolutions to transportation and documentation problems. You'll be very hands-on with your customers, working closely with them from the start of the shipment process. We offer a dynamic, industry-leading training program that jumpstarts your knowledge of C.H. Robinson and our systems and processes.  You will come out of this experience ready to be part of a high-performing team. Our successful Global Forwarding Agents go on to expand their careers with C.H. Robinson in Operations, Sales, or Account Management.

If this all sounds good, let's talk more about what you'll be working on.

Responsibilities:

Maintain Operational Excellence:

  • Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo.
  • Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.
  • Coordinate tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.

Facilitate Relationships:

  • Collaborate with our international team members and third-party agents to ensure efficiency, excellent customer service and creative problem resolution.
  • Build great relationships with customers, responding timely and following up on issue resolution
  • Provide reporting and documentation support to internal and external customers.
  • Participate in customer business reviews.
  • Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.

Required Qualifications:

  • College Level or Bachelor's degree in related filed
  • Minimum of 1 year of Global Forwarding/Shipping line/broker experience on handling Ocean Import process.

Preferred Qualifications:

  • Values a diverse and inclusive work environment
  • Proficient in Microsoft Office Suite of programs
  • Excellent communication, prioritization, and multi-tasking skills
  • Proven track record of strong customer service skills, interacting with customers and being client focused
  • Excellent follow up with customers and the network
  • Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs
  • High level of attention to detail
  • Ability to work in a fast-paced and deadline-driven environment
  • Bachelor's degree

If this sounds like the job for you, let's talk We can't wait to hear from you

Benefits

• Philcare-Group Health Insurance 

• Birthday Leave

• Mobile allowance

  • Global Forwarding Agent(Ocean Import)

    1 week ago

    Paranaque City, Calabarzon, Philippines C.H. Robinson Full time ₱800,000 - ₱1,200,000 per year

    Job ID: R46049Global Forwarding Agent(Ocean Import) Primary Location: Paranaque City PhilippinesWe're C.H. Robinson, one of the world's largest logistics platforms and we're looking for our next Global Forwarding Agent. Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you. As a Global...

  • Global Forwarding Agent(Ocean Import)

    1 week ago

    Paranaque City, Calabarzon, Philippines C.H. ROBINSON FREIGHT SERVICES (THAILAND) CO., LTD. Full time ₱1,200,000 - ₱2,400,000 per year

    We're C.H. Robinson, one of the world's largest logistics platforms and we're looking for our next Global Forwarding Agent. Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you. As a Global Forwarding Agent, you will be your customers' primary contact responsible for managing and operating...

  • Global Forwarding Agent(Ocean Import)

    2 weeks ago

    Paranaque City, Calabarzon, Philippines C.H. Robinson Full time ₱30,000 - ₱60,000 per year

    We're C.H. Robinson, one of the world's largest logistics platforms and we're looking for our next Global Forwarding Agent. Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you. As a Global Forwarding Agent, you will be your customers' primary contact responsible for managing and operating...

  • Import Coordinator

    2 weeks ago

    Paranaque City, Calabarzon, Philippines Transpacific International Consolidator Inc. Full time ₱600,000 - ₱800,000 per year

    About the role Transpacific International Consolidator Inc. is seeking an experienced Import Coordinator to join our growing team in Paranaque City, Metro Manila. In this full-time role, you will be responsible for overseeing the efficient and timely import of goods from overseas, ensuring a seamless logistics process for our clients.What you'll be...

  • Customs Brokerage Agent

    2 weeks ago

    Paranaque City, Calabarzon, Philippines Expeditors Full time ₱300,000 - ₱600,000 per year

    Company Description "We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.15,000...

  • Accounting Assistant

    2 weeks ago

    Paranaque City, Calabarzon, Philippines PSA BDP Full time ₱300,000 - ₱450,000 per year

    Company DescriptionPSA BDP, headquartered in Philadelphia, USA, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. Serving a wide range of multinational customers across diverse industries, PSA BDP offers services such as lead logistics (LLP), fourth-party logistics (4PL), ocean, air, rail,...

  • Customer Service Agent

    1 week ago

    Paranaque City, Calabarzon, Philippines RAF International Forwarding Phils. Inc. Full time ₱228,000 - ₱240,000 per year

    RAF International Forwarding Phils. Inc. is in need of CSA - (SEASONAL)Qualifications:Preferably with experience as CSA specifically in handling nonvoice accounts.With strong in verbal communication and written skills.Job Types: Fixed term, TemporaryContract length: 3 monthsPay: Php19, Php20,000.00 per monthBenefits:Company Christmas giftCompany...

  • Air and Sea Freight Business Support Specialist

    2 weeks ago

    Paranaque City, Calabarzon, Philippines ICHS-Hire Full time ₱144,000 - ₱420,000 per year

    Key ResponsibilitiesMarket Research & AnalysisCollect and analyze air and ocean freight market trends in the Philippines, including rate movements, capacity supply and demand, key trade lanes, competitor activities, and regulatory updates.Monitor airlines, shipping lines, and their pricing, capacity, and service strategies, and prepare regular market...

  • Custom Processor

    2 weeks ago

    Paranaque City, Calabarzon, Philippines GRM INTERNATIONAL, INC. Full time ₱250,000 - ₱500,000 per year

    GRM International, Inc. is looking for Customs ProcessorGRM International, Inc. is a duly licensed freight forwarder and customs broker involved in the handling of both domestic and international air & sea shipments, and provides tariff consultancy, warehousing, trucking, and other allied services.Responsibilities:• Provide customer support and to provide...

  • Customs Declarant

    2 weeks ago

    Paranaque City, Calabarzon, Philippines GRM INTERNATIONAL, INC. Full time ₱250,000 - ₱500,000 per year

    GRM International, Inc. is looking for Customs DeclarantGRM International, Inc. is a duly licensed freight forwarder and customs broker involved in the handling of both domestic and international air & sea shipments, and provides tariff consultancy, warehousing, trucking, and other allied services.Responsibilities:• Monitor incoming shipments and...