Global Services Associate

3 days ago

Paranaque City, Calabarzon, Philippines Manpower Outsourcing Services, Inc. Full time ₱80,000 - ₱120,000 per year

Qualifications:

  • College Graduate (Bachelor's Degree)
  • 2-3 years of working experience as agent or associate in a BPO/Contact Center or Shared Services Company.
  • Above average verbal and written communication skills (American English)
  • Ability to multi-task and work independently as well as in a team.
  • Above average skills with MS Word, Excel, PowerPoint and Outlook
  • Capable of doing work from home set-up and has stable internet and power connectivity
  • Willing to work on a graveyard shift (Hybrid-Set-up)

Roles and Responsibilities:

  • Receiving inbound inquiries via multiple channels such as Phone, Chat, Email and Web or Portal cases.
  • Supports NA region and PH employees including but not limited to · recruitment, employee relations, total rewards, performance, and development, and general HR policies.
  • Manages data changes via various HR Systems (reporting line changes, personal data updates, etc.)
  • Navigates managers in initiating employee promotion, demotion, and transfers - Creates and validates HR data in creation and approving of requisitions.

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