Service Estimator
6 days ago
Toyota Balintawak Caloocan, Inc. Official
1010 Epifanio de los Santos Ave, Bagong Barrio West, Caloocan, 1401 Metro Manila, Philippines
EDUCATION
- Bachelor's Degree graduate, preferably Engineering Courses (Mechanical, Industrial, Electrical or any Business-related courses).
SKILLS/TRAINING
- Good communication skills
- Proficient in Microsoft Office applications
- Can work under pressure
- Can do multitasking
EXPERIENCE
- At least 1 year experience on the vehicle repairs
- At least 1 year experience on customer handling
JOB DUTIES AND RESPONSIBILITIES
- Handle initial stage of complaint handling
- Provides the customer with enough basic information regarding the cost estimation and works to be done on the vehicle
- In-charge in assisting and receiving customer units with Body and Paint concerns
- Provide collision repair estimates that will be later on be used for insurance purposes
- Coordinates with insurance companies regarding documents needed to facilitate repair
- Determine the level of damage and possible affected hidden damages
- Performs final inspection of units before release to ensure cleanliness and accuracy of job done
- Ensure to contribute to the CS initiatives of TBK
- Providing regular updates and follow ups to the customer
Job Types: Full-time, Permanent
Education:
- Bachelor's (Preferred)
Experience:
- Customer Handling: 1 year (Preferred)
- Repair Estimate: 1 year (Preferred)
- Unit Inspection: 1 year (Preferred)
Work Location: In person
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