Collection Assistant

1 day ago

Makati Central Post Office P, Philippines Active Realty and Development Corporation Full time ₱80,000 - ₱250,000 per year

ob Qualifications:

  • Graduate of any finance or business-related courses
  • With at least 1 year experience in customer service is preferred ; Fresh graduates are welcome to apply
  • Excellent writing and verbal communication
  • Collaborative, team player and good organizational skills
  • Preferably good attention to detail
  • Proficient in using MS Office Applications
  • Background in customer service or collection is an advantage

Job Description:

· Encode meter readings and process payments for water and electricity within the system.

· Ensure the accuracy, completeness, and timeliness of billings and notices for utilities and association dues.

· Issue official receipts for all payments received.

· Generate detailed reports on collection efficiency and outstanding balances for utilities and association dues.

· Provide disconnection lists to the designated third-party contractor and the project engineer.

· Establish and maintain effective coordination with internal and external stakeholders.

· Prepare and distribute accurate monthly association dues statements to all property owners.

· Update and maintain unit owner records within the billing system to ensure accurate billing details.

· Answer all client queries regarding their dues in all possible communication channels.

· Provide regular updates on collection status to the property manager.

· Perform other duties as assigned by the Supervisor or Manager.

Job Types: Full-time, Permanent

Benefits:

  • Health insurance

Work Location: In person

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