
Deposit Manager
1 day ago
We are looking for an experienced and detail-oriented Deposit Manager to lead our deposit operations and ensure efficient, compliant, and customer-focused services. This role supervises the Deposit, Remittance, and Cash Sections, ensuring processes align with regulatory requirements and industry best practices while maintaining excellent client service.
Key Responsibilities
- Supervise the daily activities of the Deposit, Remittance, and Cash Sections, ensuring smooth operations and compliance with internal policies, BSP regulations, and AMLA requirements.
- Oversee Customer Due Diligence (CDD) and Know Your Customer (KYC) processes for both individual and corporate clients, including periodic reviews and validation of documentation.
- Review and approve deposit-related transactions, such as over-the-counter deposits/withdrawals, bank transfers, SWIFT messages, RTGS, EPCS, PDDTS, inward remittances, and new account openings.
Check and release OFAC-filtered transactions in OFAC Verification of ENESIS.
Manage cash operations, including Cash-in-Vault and Cash-in-ATM.
- Review daily and monthly transaction reports from Tellers and Cashier.
- Serve as an escalation point for complex deposit-related customer inquiries, collaborating with the Customer Service team for timely resolution.
- Stay updated on regulatory changes and recommend process improvements to enhance operational efficiency and compliance.
- Lead, train, and mentor team members to build capabilities and support career growth.
- Prepare and submit required BSP reports related to deposit, remittance, and cash operations.
Qualifications
- Bachelor's degree in Banking, Finance, Business Administration, or a related field.
- At least 5 years of relevant experience in deposit operations, preferably in a banking environment.
- Strong knowledge of BSP regulations, AMLA, and other compliance requirements.
- Proven leadership skills with experience managing teams.
- Excellent analytical, problem-solving, and decision-making abilities.
- High attention to detail and accuracy.
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