Customer Service for Corporate Travel

2 weeks ago

Cebu City, Central Visayas, Philippines TalentSync Training and Development Full time ₱400,000 - ₱1,200,000 per year

Join our dynamic team as a Customer Service Representative for our Corporate Travel division. This is a full-time position based in Cebu Central Visayas, offering a highly competitive salary and the opportunity to work with a leading provider of corporate travel solutions.

What you'll be doing

  1. Provide exceptional customer service to corporate clients, handling inquiries and bookings via phone, email, and chat
  2. Process travel requests and bookings efficiently and accurately
  3. Offer recommendations and alternatives to help clients find the best travel options
  4. Assist with trip planning, including flights, accommodation, and ground transportation
  5. Resolve any customer issues or complaints in a timely and professional manner
  6. Maintain detailed records and documentation of all customer interactions
  7. Collaborate with the wider team to continuously improve customer experience

What we're looking for

  1. At least 2 years GDS experience
  2. Strong communication and interpersonal skills, with the ability to engage with customers from diverse backgrounds
  3. Excellent problem-solving and decision-making abilities
  4. Proficiency in using computer systems and travel booking platforms
  5. Ability to work in a fast-paced environment and adapt to changing priorities
  6. Exceptional attention to detail and commitment to delivering high-quality service
  7. Fluency in English, both written and verbal

Apply now to join our team and embark on an exciting new chapter in your career.

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