Customer Support for Travel Account

2 weeks ago


Cebu City, Central Visayas, Philippines TORCH Solutions Full time ₱200,000 - ₱400,000 per year

As a Customer Support for Travel Account, you will play a vital role in providing exceptional customer service to our clients in the travel industry. This full-time position is based in Cebu, Central Visayas, offering the opportunity to work in a dynamic and supportive environment.

What you'll be doing

  1. Handling inbound customer inquiries and requests via phone, email, and chat channels
  2. Resolving customer issues in a timely and efficient manner
  3. Documenting customer interactions and maintaining accurate records
  4. Providing product and service information to customers
  5. Identifying and escalating complex issues to the appropriate team
  6. Contributing to the continuous improvement of customer service processes

What we're looking for

  1. Excellent communication and interpersonal skills
  2. Strong problem-solving and decision-making abilities
  3. Familiarity with travel industry products and services
  4. Proficiency in English, both written and verbal
  5. Experience in a customer service or call centre role
  6. Ability to work in a fast-paced and dynamic environment

Apply now to join our dynamic team


  • Travel consultant

    2 weeks ago


    Cebu City, Central Visayas, Philippines UHX Travel Central Full time ₱150,000 - ₱250,000 per year

    About the role Join our dynamic team at UHX Travel Central as a Travel Consultant. In this full-time role, you will be responsible for providing exceptional customer service and helping our clients plan their dream vacations. Based in our Cebu City office, you will work closely with our travel experts to craft personalised itineraries and ensure our...

  • Travel Agent

    2 weeks ago


    Cebu City, Central Visayas, Philippines UHX Travel Central Full time ₱204,000 - ₱216,000 per year

    A travel agent's role is to help people plan, choose and arrange their holiday. They will usually work to a budget set out by whoever is planning the holiday. They also offer advice and opinions on where to go and local tourist attractions, events and customs.Typical duties include:promoting and marketing the businessdealing with customer queries and...


  • Cebu City, Central Visayas, Philippines My Video Producer Full time ₱420,000 per year

    About UsOur business is a boutique Sydney-based agency creating personalized, high-touch travel experiences for clients who expect the best. With our business growing, we're expanding our Cebu team to support our consultants in Australia and deliver seamless service.The RoleAre you an organized, detail-driven admin professional who thrives on keeping things...


  • Cebu City, Central Visayas, Philippines My Video Producer Full time ₱360,000 - ₱420,000 per year

    What You'll DoManage and update client bookings, itineraries, and details using our systems (Resworld, Travefy, Galileo, supplier portals - Expedia).Coordinate with clients and suppliers for bookings, confirmations, special requests, and documentation.Organize emails, calendars, and digital files to keep our team on track.Support with quotes, invoicing,...


  • Cebu City, Central Visayas, Philippines RealPage, Inc. Full time ₱900,000 - ₱1,200,000 per year

    OverviewThe Accounting Generalist - RealPage Customer Support Agent serves as the main point of contact for clients, offering expert support on RealPage accounting features, with a focus on GAAP compliance, bookkeeping, and general ledger management. Responsibilities include troubleshooting technical and accounting issues, resolving client inquiries, and...


  • Cebu City, Central Visayas, Philippines TalentSync Training and Development Full time ₱400,000 - ₱1,200,000 per year

    Join our dynamic team as a Customer Service Representative for our Corporate Travel division. This is a full-time position based in Cebu Central Visayas, offering a highly competitive salary and the opportunity to work with a leading provider of corporate travel solutions.What you'll be doingProvide exceptional customer service to corporate clients, handling...


  • Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱276,000 - ₱384,000 per year

    Selling travel-related services and packages, such as flights, accommodations, and tours, by consulting with clients to understand their needs and budget.JOIN OUR TEAMLOCATION: Cebu IT ParkPOSITION: Customer Service Representative – Travel SALES AccountWORK SET-UP: Pure OnsiteSCHEDULE: Night ShiftSTART DATE: Urgent / ASAP(COMPENSATION & BENEFITS)- UP TO...


  • Cebu City, Central Visayas, Philippines Enshored Inc. (External) Full time ₱300,000 - ₱450,000 per year

    Enshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps our clients reach their business' optimal growth potential, may it be from the ground up or by innovative transformation.Our team is composed of...


  • Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱23,700 - ₱32,000 per year

    Job Title: Travel Sales AssociatesLocation: Cebu IT Park / TowerWork Setup: Pure OnsiteSchedule: Night Shift / Shifting Schedule (24/7)Start Date: October 17, 2025Job Description:Receive inbound callsSell vacation packages over the phone to qualifying guestsAssist guests with questions about vacation properties, packages, and proceduresAssist guests with...


  • Mandaue City, Central Visayas, Philippines CSP Travel and Tours Full time ₱200,000 - ₱240,000 per year

    CSP Travel and Tours, Inc. is a Japanese-owned travel company established in 2018. We specialize in delivering exceptional travel experiences to the Japanese market, offering optional tours, group package tours, and various ticket arrangements and sales. Committed to quality service, personalized travel solutions, and customer satisfaction, we continue to be...