Growth Account Manager

4 days ago

Makati City, National Capital Region, Philippines Onboard Outsourcing Full time ₱720,000 per year

About The Company

Everything we do revolves around building intelligent cloud and telco solutions and delivering the best partner experience in the industry.

We are driven by our simple mantra BUILD - GROW - SUCCEED not just for our partners, but also for our team. We make learning a part of everyday life. They say there is always strength in numbers, but we believe the other way. We are composed of a small team that accomplishes great things.

We live and breathe all things innovative. We encourage fresh ideas and individuality. We don't trust people to follow the rules, we trust people to know when to break them.

Position Overview:

The Growth Account Manager wins, maintains, and expands relationships with assigned channel partners. Assigned to channel partners based on geography, channel, or market, the Channel Account Manager is responsible for achieving revenue, profitability, product mix as well as other partner-specific objectives.

The Growth Account Manager represents the entire range of Hosted Network's products and services to assigned partners.

Responsibilities:

This includes but is not limited to:

  • Making sure projections are accurate, leads are followed up, promotions and incentives are communicated, and partners are satisfied.
  • Keeping a general awareness of the assigned partner's status within the business, whether it's technical or commercial.
  • Increasing and maintaining share of wallet in a highly competitive partner environment
  • Maintaining partner competence and proficiency in product & services offered as well as tools such as the partner portal through training
  • Identifying and resolving partner performance and participation issues before they impact Hosted Network performance
  • Being a resource coordinator & conflict manager for the partners internally.
  • Ensuring company CRM is kept up to date with customer activity and opportunities.

The Ideal Candidate:

This includes but is not limited to:

  • Someone who understands that Channels are not customers. They are not "always right". Saying "no" in a way that preserves the relationship is a key part of the job. And "more" is not always "better" – especially as our portfolio is both technical and diverse.
  • Someone who is able to identify, preserve and grow the most strategic partner relationships
  • Someone with a demonstrated ability to understand the economics of each partner's business
  • Someone with a demonstrated knack for linking the partner's business objectives to the business benefits of the relationship
  • Someone who has a sound understanding of telecommunications, cloud and security products that MSPs use and sell.

Job Types: Full-time, Permanent

Pay: From Php60,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Opportunities for promotion
  • Pay raise
  • Work from home

Application Question(s):

  • Are you willing to work on site in Makati once or twice a month?
  • What is your expected salary?
  • Do you have Telco experience?

Work Location: In person

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