Community Growth Manager

2 days ago

Makati City, National Capital Region, Philippines Cogent Business Solutions, Inc. Full time ₱360,000 - ₱480,000 per year

Community Growth Manager

Location: Philippines

Employment Type: Full-time

About TRU Innovations

TRU Innovations is a global community and service platform designed to connect traders and brokers in a trusted, independent, and engaging environment. We provide a dynamic space where traders can learn, collaborate, and grow while benefiting from services such as our Dispute Resolution System and upcoming Broker Rating Board.

We are seeking a Community Growth Manager to lead the expansion and engagement of our global community. This role requires creativity, strategy, and data-driven execution to build a thriving environment that supports meaningful conversations and long-term member loyalty.

Key Responsibilities

· Community Growth & Engagement – Develop and execute strategies to increase membership, activate new sign-ups, and sustain active participation across the community and related groups on Telegram, WhatsApp, and other platforms.

· Content Planning & Execution – Create and oversee discussion prompts, polls, challenges, AMAs, and interactive campaigns. Manage and, when appropriate, initiate natural, authentic conversations.

· Event and Program Management – Plan and host online events such as trading roundtables, live sessions, webinars, and regional meetups. Coordinate with Ambassadors and Country Managers to localize and amplify activities.

· Analytics & Iteration – Track key metrics such as daily active members, retention, and engagement rates. Prepare reports and use data insights to refine strategies and demonstrate measurable growth.

· Community Health & Moderation – Maintain a positive, inclusive environment by moderating discussions, addressing member concerns, and enforcing community guidelines.

· Cross-Team Collaboration – Work closely with content writers, SEO editors, and marketing to align community activities with broader campaigns and ensure consistent brand voice.

Qualifications

· Bachelor's degree in Marketing, Communications, Business, or a related field preferred.

· At least 3 years of proven experience in community management, growth, or engagement roles within fintech, trading, crypto, SaaS, or gaming communities.

· Strong understanding of community platforms (Telegram, Discord, etc.) and analytics tools such as Google Analytics.

· Excellent written and verbal communication skills in English; able to craft content that inspires conversation and aligns with brand tone.

· Solid background in planning and executing online events and engagement programs.

· Data-driven mindset with the ability to adjust tactics to meet defined KPIs.

· Creative, proactive, and adaptable to a fast-moving, international environment.

Job Type: Full-time

Pay: Php30, Php40,000.00 per month

Work Location: In person

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