Golf Operations Manager

2 days ago

Angeles City, Central Luzon, Philippines Filinvest Group Full time ₱1,200,000 - ₱2,400,000 per year


FILINVEST COMPANY: MIMOSA PLUS GOLF COURSE

Position Summary: 

The Golf Operations Manager is responsible for overseeing all aspects of the golf operations department to ensure an exceptional experience for
members and guests. This role involves managing daily operations, supervising staff, ensuring the maintenance of the golf course and equipment,
and delivering outstanding customer service. The Golf Operations Manager will work closely with other departments to promote and enhance the
reputation of the golf club.
Key Areas:
1. Operational Management (30%)
2. Staff Supervision (20%)
3. Customer Service (20%)
4. Financial Management (15%)
5. Event Coordination (10%)
6. Course and Equipment Maintenance (5%)

Scope and Responsibilities:

  • Customer Service Excellence: Ensure the delivery of exceptional customer service, consistently enhancing the overall guest experience. Develop and implement strategies to continuously improve service quality and customer satisfaction.
  • Comprehensive Golf Course Operations Management: Oversee and optimize the smooth functioning of daily golf course operations, ensuring high levels of guest satisfaction. Develop and enforce operational policies and procedures to maintain efficient and effective operations.
  • Advanced Equipment and Facility Management: Oversee the maintenance and management of golf equipment and facilities, ensuring their proper upkeep and functionality. Collaborate with the superintendent to ensure the golf course and practice facilities are in top condition.
  • Proactive Guest Support and Engagement: Provide comprehensive support to golf course guests, promptly addressing their needs and inquiries. Foster a welcoming and inclusive environment for all patrons.
  • Strategic Team Leadership and Development: Lead, train, and develop the golf operations team, promoting a culture of professionalism, excellence, and customer focus. Conduct regular performance reviews and provide ongoing coaching and development opportunities.
  • Efficient Scheduling and Delegation: Efficiently delegate duties and responsibilities among staff, optimizing manpower scheduling to ensure smooth operations. Monitor staff performance and adjust as necessary to maintain operational efficiency.
  • Effective Problem Resolution: Handle and resolve any issues or challenges that arise within the golf operations department, ensuring minimal disruption to services. Implement proactive measures to prevent recurring problems and improve overall operations.
  • Maintaining Discipline and High Morale: Ensure discipline and promote high morale among departmental staff, fostering a positive and productive work environment. Address any personnel issues promptly and fairly.
  • Comprehensive Tournament and Event Organization: Oversee the planning, organization, and execution of golf tournaments and events from inception to completion. Collaborate with other departments to ensure successful event management and guest satisfaction.

  • Operations Manager

    1 week ago

    Angeles City, Central Luzon, Philippines DCD Foods Franchising OPC Full time ₱600,000 - ₱800,000 per year

    Qualifications:• Minimum of 5 years of experience in a management or supervisory role within the food and beverage or retail industry• Proven track record in driving operational excellence and maximizing the performance of franchise or multi-unit operations• Strong analytical and problem-solving skills to identify and address operational challenges•...

  • Operations Manager

    2 weeks ago

    Angeles City, Central Luzon, Philippines FIBERHOME PHILS INC (Pampanga) Full time ₱360,000 - ₱432,000 per year

    Provides operational and strategic direction to the diverse workforce for the installation and maintenance project, including the cable quality management, both copper and fiber services in the residential and business establishments.Assumes operations management from concept to implementation phase for communications initiatives; routine inspection and...

  • Operation Manager

    2 days ago

    Angeles City, Central Luzon, Philippines DCD Foods Franchising OPC Full time ₱900,000 - ₱1,200,000 per year

    About the role As an Operation Manager at DCD Foods Franchising OPC, you will play a pivotal role in overseeing the day-to-day operations of our franchise locations in Angeles City, Pampanga. This full-time position is responsible for ensuring the efficient and effective management of our franchises, contributing to the overall growth and success of the...

  • Operations Manager

    2 days ago

    Angeles City, Central Luzon, Philippines BMG Outsourcing Full time ₱50,000 - ₱70,000 per year

    Job Title: Operations ManagerSalary Range: PHP 50,000-70,000Work Schedule: 7:00 AM - 4:00 PM PHT Work Setup: Office Based for 6 months, and possible work from homeDate: June 2024Job Description:Grow your career with BMG Outsourcing - a leading, well-respected Australian-owned Outsourcing Company with offices in Clark and Sydney, offering you a long-term...

  • Operations Manager

    2 days ago

    Angeles City, Central Luzon, Philippines TaskUs Full time ₱900,000 - ₱1,200,000 per year

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Senior Operations Manager

    2 weeks ago

    Angeles City, Central Luzon, Philippines TaskUs Full time ₱900,000 - ₱1,200,000 per year

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Contract Operations Manager

    2 weeks ago

    Angeles City, Central Luzon, Philippines BIMTEC Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionBIMTEC is a leading Engineering Management Organization (EMO) that applies engineering principles to business practices. The company integrates in-house engineering, value engineering, information management, site construction management, and process management in a unified Building Information Modeling (BIM) environment. This approach...

  • BPO Sales Operations Manager

    2 days ago

    Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

    About the Position: Sales Operations Manager (Clark) | Onsite Location: Onsite in Clark (Includes one-time relocation package and 30 days of accommodation) Schedule: Night shift (US account) Non-Negotiable Requirements: - Proven sales experience in hardware, specifically CCTV installation/installation services or Intercom systems - Experience in...

  • Operations Assistant

    1 week ago

    Angeles City, Central Luzon, Philippines XFUTURE Full time ₱150,000 - ₱250,000 per year

    Key Responsibilities:Monitor and manage online reviewsRespond promptly and professionally to customer feedback, inquiries, and complaints.Assist the Operations team with daily administrative tasks and operational processes.Compile reports on customer feedback, trends, and issues for management review.Coordinate with other departments to resolve customer...

  • Leasing and Operations

    2 days ago

    Angeles City, Central Luzon, Philippines Festival Supermall, Inc. Full time ₱900,000 - ₱1,200,000 per year

    The Assistant Leasing and Operations Manager is responsible for supporting the efficient daily operations of the mall and ensuring tenant satisfaction, while also driving leasing activities to maximize occupancy, rental revenues, and the overall tenant mix. This role bridges operational excellence with strategic leasing, ensuring that the mall delivers a...