Operations Assistant

17 hours ago

Angeles City, Central Luzon, Philippines XFUTURE Full time ₱150,000 - ₱250,000 per year

Key Responsibilities:

  • Monitor and manage online reviews
  • Respond promptly and professionally to customer feedback, inquiries, and complaints.
  • Assist the Operations team with daily administrative tasks and operational processes.
  • Compile reports on customer feedback, trends, and issues for management review.
  • Coordinate with other departments to resolve customer concerns effectively.
  • Maintain accurate records of online reviews, responses, and follow-ups.
  • Support special projects as assigned by the Operations Manager.

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