Customer Service Representative

3 days ago

Manila, National Capital Region, Philippines Michael & Associates, Attorneys at Law Full time ₱240,000 - ₱360,000 per year

Michael & Associates, Attorneys at Law, is a premier criminal defense firm headquartered in Austin, Texas. As a boutique practice, we are recognized for providing high-level, white-glove representation to clients across the state—handling cases ranging from petty theft to capital murder. Clients turn to us because they expect the best, and we consistently deliver.

We are seeking a dedicated, detail-oriented Legal Assistant to support our attorneys in delivering outstanding legal services. This role involves a wide range of legal and administrative tasks, including drafting and filing documents, reviewing evidence, and managing billing processes.

Key Responsibilities
  • Legal Document Preparation & Filing

    Draft, proofread, and file legal documents with a high degree of accuracy, ensuring full compliance with court procedures, formatting standards, and filing deadlines.
  • Evidence Review

    Organize, review, and summarize case evidence to support attorneys in trial preparation and strategy development.
  • Billing & Administrative Support

    Manage billing workflows, handle routine administrative tasks, and generate and distribute client invoices in a timely and accurate manner.
Requirements
  • We are looking for candidates with excellent English communication skills—both written and spoken—to effectively collaborate with our diverse team and stakeholders. Near-native fluency is highly preferred.
  • Applicants must have at least 5 years of experience in the BPO customer service industry. Prior experience in billing and invoicing is an advantage.
  • Candidates are expected to have their own laptop or PC, a high-quality headset, reliable high-speed internet, and a backup connection. Willingness to work night shifts and overtime is required.

This is an established firm that has extensive experience working with individuals in long term 40+ hour full time capacity.  We will view this team member as a crucial piece of the team and will provide the needed training to get up to speed quickly.

Benefits
  • Salary Range: $6 – $8 per hour (based on your experience and performance)
  • Enjoy a permanent work-from-home setup

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