
Sales Representative
4 days ago
Inside Sales Representative
Job Overview
Inside Sales Representative is responsible for effectively promoting business on pre-owned vehicles to customers through various channels. The role is crucial in the sales process, from initial customer contact to follow ups if needed. This position requires strong communication skills, a deep understanding of automotive products, strong sales experience, integrity and the ability to build and maintain customer relationships. These qualities contribute to the success of inside sales representatives in a dynamic and competitive sales environment. The specific requirements may vary based on the industry, business unit, and product or service being sold.
Responsibilities and Duties
Customer Engagement:
Respond promptly to customer inquiries through phone calls, emails, and other communication channels.
- Provide information about available used cars, including features, specifications, and pricing.
- Schedule and conduct virtual or in-person vehicle demonstrations for potential buyers.
Sales Process:
Guide customers through the sales process, from initial contact to the final sale.
- Conduct needs assessments to understand customer preferences and budget constraints.
- Collaborate with other team members, including finance and inventory management, to ensure a smooth sales process.
Product Knowledge:
Stay updated on the features and specifications of the pre-owned vehicles in the inventory.
- Educate customers on the benefits of purchasing used cars and address any concerns they may have.
Negotiation and Closing:
Negotiate terms and conditions with customers to secure the sale.
- Close sales and complete necessary paperwork, ensuring all legal and compliance requirements are met.
Customer Relationship Management:
Build and maintain positive relationships with customers to encourage repeat business and referrals.
- Follow up with customers post-sale to ensure satisfaction and address any concerns.
Qualifications
- Previous experience in automotive sales, particularly in the used car market, is preferred.
- A college diploma or equivalent is required. Additional education or training in sales and marketing is a plus.
- At least 5 years of Customer Service experience, preferably with background in Sales
- Strong communication and interpersonal skills.
- Knowledge of automotive products, features, and industry trends.
- Ability to work in a fast-paced sales environment.
- Proven track record of meeting or exceeding sales targets.
- Familiarity with Salesforce and Zoom.
We offer:
- Competitive salary package: P40,000 - P43,000.
- 10% Night differential
- Performance-based appraisal upon regularization.
- Comprehensive HMO coverage for you and 2 dependents
- Competitive annual performance reviews
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