Servicing Officer

1 week ago

Taguig, National Capital Region, Philippines PSO (Manila) Full time ₱400,000 - ₱600,000 per year

RESPONSIBILITIES

  • Undertake all post settlement tasks while maintaining best in class service experience within guidelines
  • Ensure that all Servicing functions are completed accurately and within service level agreement
  • Responsible in handling customer enquiries relating to Auto Finance, Mortgage, Personal Loans and Asset collections products via tools and systems
  • Ensure minimization of fraud, credit, and operational losses in the organization to below industry standards

SELECTION CRITERIA

  • At least two (2) years of working experience in an Administration role
  • Experience working in an Australian Financial Services environment will be an advantage
  • Excellent verbal and written English communication skills
  • Ability to adapt to a fast-paced environment
  • Positive disposition and can-do attitude
  • Keen attention to details
  • Ability to work well within a team environment

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