Servicing Officer

2 weeks ago

Taguig, National Capital Region, Philippines PSO Manila Full time ₱250,000 - ₱500,000 per year
About the job Servicing Officer

RESPONSIBILITIES
  • Undertake all post settlement tasks while maintaining best in class service experience within guidelines
  • Ensure that all Servicing functions are completed accurately and within service level agreement
  • Responsible in handling customer enquiries relating to Auto Finance, Mortgage, Personal Loans and Asset collections products via tools and systems
  • Ensure minimization of fraud, credit, and operational losses in the organization to below industry standards
SELECTION CRITERIA
  • At least two (2) years of working experience in an Administration role
  • Experience working in an Australian Financial Services environment will be an advantage
  • Excellent verbal and written English communication skills
  • Ability to adapt to a fast-paced environment
  • Positive disposition and can-do attitude
  • Keen attention to details
  • Ability to work well within a team environment

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