Onboarding Specialist
4 days ago
The HR Onboarding Specialist is responsible for coordinating and facilitating the end-to-end onboarding process for new hires, ensuring a smooth, timely, and positive transition into the company. This role plays a key part in ensuring that all pre-employment and post-hiring requirements are completed accurately, on time, and in compliance with company standards and regulatory requirements.
The Onboarding Specialist works closely with Recruitment, HR, and Department Heads to support employee readiness, compliance, and alignment with organizational policies.
Key Responsibilities
New Hire Orientation
- Facilitate and conduct new hire orientation sessions, introducing company policies, values, culture, and processes
- Prepare onboarding kits, employee handbooks, and other orientation materials
Pre-Employment Process Coordination
- Schedule and coordinate pre-employment medical examinations
- Ensure timely completion of pre-employment requirements, including government IDs, background checks, and required documentation
- Prepare all documents required for onboarding
Employee Documentation & Records Management
- Collect, verify, and file all employee documents (contracts, IDs, personal data sheets, etc.)
- Maintain accurate, complete, and up-to-date onboarding records and reports
Endorsement to Departments
- Coordinate endorsement of new hires to their respective departments
- Ensure proper handover of employee information, schedules, and requirements
- Notify internal stakeholders (IT, Admin, Team Leads) to ensure workstation setup, system access, and tools are ready
Employee Support During Onboarding
- Serve as the main point of contact for new hires during their initial days or weeks
- Address onboarding-related questions and concerns
- Monitor and follow up on probationary requirements and early employment milestones
Compliance & Process Improvement
- Ensure onboarding processes comply with internal policies and legal/regulatory requirements
- Support continuous improvement of onboarding workflows, forms, and templates
HRIS Account Management
- Create and maintain HRIS accounts for new hires with accurate data encoding
- Coordinate with HR and IT for system access, user roles, and permissions
- Update HRIS records in real time to reflect changes in employee status, role, or schedule
- Deactivate or delete HRIS accounts for resigned or terminated employees to ensure data security and compliance
Other Duties
- Perform other HR-related tasks as assigned by management
Qualifications & Requirements
- Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field (preferred but not required)
- At least 1–3 years of experience in HR or administrative roles; onboarding experience is an advantage
- Strong organizational skills with keen attention to detail
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office (Word, Excel, PowerPoint) and comfortable using HRIS or digital tools
- Ability to manage multiple tasks, meet deadlines, and work under pressure
Work Schedule & Conditions
- Office-based role
- Shifting schedule; schedule may change based on business needs
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