Implementation Engineer

6 days ago

Quezon City, National Capital Region, Philippines Hexagon Group of Companies Full time

FUNCTION OF THE DEPARTMENT & MAIN PURPOSE OF THE JOB

The Implementation Engineer is responsible for the execution of the implementation project scope while acting as the point of contact during the project life cycle. The Implementation Engineer also serves as the first level of support for clients during the project life cycle, working with them in understanding their needs and recommending options and ideas.

DUTIES & RESPONSIBILITIES

  • Work with the Project Engineer in executing approved implementation plan and blueprint of the project.

  • Prepare and executive the following:

  • System-related configuration

  • Internal and External Testing
  • User Acceptance Testing
  • Project Live Run
  • Deploy project-related solutions and fixes during the project life cycle.

  • Conduct the following activity during the project life cycle:

  • Training of clients

  • Business Review
  • Configuration
  • Data Migration
  • Onsite and offsite assistance
  • Project updates

  • Ensure that the following documentations are in place:

  • Training Document

  • Business Process Requirement Documentation
  • Configuration Document
  • System Line-run Documentation
  • Project Closure
  • Minutes of the Meeting
  • Issue and Solution Logs
  • Provide ongoing support for customers during implementation.
  • Create, modify and release ISO-related documents

EDUCATIONAL BACKGROUND/ KNOWLEDGE

  • Graduate of any 4-year course or college degree, preferably BSIT, BS Computer Science, BS Computer Engineering, or any IT-related courses.
  • Must be amenable to do fieldwork
  • Have good communication skills
  • Amenable to work in Quezon City

PREVIOUS WORK EXPERIENCE

  • Have at least  1 year of work experience in implementing or administering  IT product, services or solutions, preferably handled ManageEngine solutions
  • Have at least 1 year experience in Windows Environment Administration
  • Experienced in enterprise applications is a plus.
  • Must have a background on business processes standard practices.

  • Preferably has worked in companies belonging to the following industries:

  • Manufacturing

  • Distribution
  • Retail
  • Banking and Finance
  • BPO
  • Telecommunication
  • Utilities
  • Public Service

  • Ecommerce

  • Certification is an advantage but not required

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