Sales Admin Support

5 days ago


Manila, National Capital Region, Philippines Catalyst Logistics Full time ₱180,000 - ₱250,000 per year

Sales Support:

· Assist outside sales by receiving and handling enquiries from prospect and customers.

· Telemarketing, to reach out and probing prospective customers.

· Assist the outside sales by setting up appointments for customers' visits.

· Manage the relationship of existing key accounts by proactively anticipating their needs.

· Communicate and negotiate with the local pricing desk, procurement or middle office, if needed, to secure competitive rates.

· Establish SOPs as per customer's needs

· Advise customer on transport (operations, contingencies, insurances, customs, routing…)

· Ensure SOPs are transferred upon strict validation by Commercial and Operations.

· Ensure quotations and SOPs are updated and filed completely in sales designated folder

· Prepare and report in view of MBR (Monthly Business Review) and QBR (Quarterly Business Review) in absence of relevant account handlers.

· Participate in SOA review and payment collection from client/customers

· Assist in developing plans and strategies to support Marketing and Sales objectives and goals

· Plan After-Sales Activities (business reviews, sales training, audit, etc.) in collaboration with other teams

· Develop pricing strategies for Airfreight, Sea freight, Customs Clearance and local services

· Submit on-time and accurate weekly and monthly reports to Head of Sales, Sales (pipeline updates, quotation updates)

· Update Catalyst Logistics Company Profile if needed

· Creation of Company's Related Presentation

· Country news and market update releases

· Handle resolution of complaints through further investigation with concerned parties

· Assisting with the preparation of presentations and sales materials.

· Following up with customers to ensure satisfaction

Onboarding of Clients (New & Renewal)

· Credit Line Application – Documentation and Requirements

· Accreditation and Internal Alignment with Finance

Documentation

· Filing of customer legal requirements as needed for Credit line application

· SOP Filing and Validation

· Contract Filing and Routing

· Claims filing and routing to clients

· Other files monitoring

Marketing Activities

· Helping develops promotional materials

· Managing social media

· Coordinating marketing campaigns.

Job Type: Full-time

Pay: Php18, Php25,000.00 per month

Work Location: In person


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