Leasing and Operations Associate

5 hours ago

Angeles City, Central Luzon, Philippines Filinvest Group Full time ₱250,000 - ₱500,000 per year


JOB SUMMARY:

The Leasing and Malls Operations Associate is responsible for supporting the leasing of retail and commercial spaces within the mall, as well as assisting with the day-to-day operations of the property. This role acts as a bridge between tenants, the leasing team, and operations, ensuring smooth onboarding of tenants, efficient mall operations, and a high standard of service delivery to tenants and customers.

DUTIES AND RESPONSIBILITIES:

Leasing Support:

  • Assist in sourcing and screening prospective tenants.

  • Prepare leasing proposals, presentations, and other related documentation.

  • Coordinate and support lease negotiations with prospective tenants under the guidance of the Leasing Manager.

  • Track lease expirations, renewals, and vacancies.

  • Maintain and update leasing databases and CRM systems.

  • Assist in tenant fit-out coordination and handover processes.

Mall Operations:

  • Support daily mall operations to ensure a safe, clean, and customer-friendly environment.

  • Assist in coordinating preventive and corrective maintenance activities with service providers.

  • Monitor tenant compliance with mall operational standards, lease terms, and safety regulations.

  • Liaise with tenants to address operational concerns and service requests.

  • Help organize and execute mall events, promotions, and seasonal campaigns.

  • Monitor utilities consumption, service charges, and other operational costs as needed.

Administrative & Reporting:

  • Generate and analyze leasing and operations reports.

  • Maintain organized records of leases, contracts, and communications.

  • Coordinate with legal, finance, and other departments on lease and operations-related matters.

  • Support budgeting and cost control efforts for mall operations.

  • Facilitate requests for payments such as utilities and other billing-related matters.

TECHNICAL COMPETENCIES AND SKILLS:

  • 13 years of experience in leasing, property management, or mall operations preferred.

  • Knowledge of retail leasing and basic understanding of mall operations.

  • Strong interpersonal and communication skills.

  • Proficiency in Microsoft Office (Word, Excel, PowerPoint); knowledge of property management systems is a plus.

  • Ability to multitask, prioritize, and work under pressure.

  • Customer-oriented mindset with attention to detail.

EDUCATION, TRAINING, LICENSES REQUIRED:

  • Bachelors degree in Business Administration, Real Estate, Property Management, or related field.


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