We Are Hiring

1 week ago

Makati City, National Capital Region, Philippines JAF Digital Full time ₱900,000 - ₱1,200,000 per year

JAF Digital Group Inc. — a leading software development, IT, and advertising solutions company — is looking for an experienced Operations Manager to oversee our growing operations.

We need someone with strong BPO/Call Center management experience who can bring in the discipline of KPI-driven performance and align day-to-day operations with strategic directions from senior management.

What You'll Do:

  • Oversee and streamline company operations across IT, software, and digital services

  • Apply KPI-driven management (SLA, productivity, client satisfaction, efficiency metrics)

  • Translate leadership directives into effective execution plans

  • Mentor and guide team leads and staff for growth and efficiency

  • Drive process improvement and ensure client success

What We're Looking For:

  • At least 5 years of experience as an Operations Manager

  • BPO/Call Center background is a must (proven KPI and performance management experience)

  • Excellent leadership, communication, and problem-solving skills

  • Strong organizational and reporting abilities

  • Ability to thrive in a fast-paced, innovative environment

What We Offer:

Competitive salary and performance incentives

Work on diverse projects with local and international clients

Career growth opportunities in a dynamic tech + advertising company

Collaborative and innovative work culture

Location: PBCom Tower, Ayala Ave, Makati City

Apply now by sending your CV to

Be part of a company where technology meets creativity — join JAF Digital Group Inc. today

Hiring #OperationsManager #ITJobs #SoftwareDevelopment #DigitalSolutions #Leadership #CareerOpportunity #JAFDigital

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