Intake Triage Coordinator

3 days ago

Angeles City, Central Luzon, Philippines JOBS360 Full time ₱900,000 - ₱1,200,000 per year

Roles and Responsibilities

  • Review and triage incoming patient referrals to ensure they are directed to the appropriate psychiatrist or clinical team.
  • Initiate timely contact with referred patients to discuss needs, gather information, and schedule initial assessments.
  • Coordinate patient appointments, including virtual consultations, ensuring timely and efficient access to services.
  • Liaise with external insurers to verify funding eligibility and manage treatment authorizations.
  • Maintain accurate and up-to-date patient records in collaboration with the administrative team.
  • Handle patient inquiries with professionalism, empathy, and discretion while ensuring compliance with privacy regulations.

Required Experience

  • Experience in a patient-facing or administrative healthcare role.
  • Background in scheduling, insurance verification, or medical administration.

Minimum Qualifications

  • Strong communication and interpersonal skills with the ability to build rapport with patients and team members.
  • Ability to work independently and collaboratively within a team.

A Successful Candidate Must Have

  • Strong organizational and multitasking abilities with attention to detail.
  • Problem-solving skills and the ability to manage challenging situations effectively.

Proficient With

  • Microsoft Office applications (Word, Outlook, Teams).
  • Scheduling systems and calendar management.

Experience Advantage

  • Previous work experience in a medical or healthcare-related field.
  • Familiarity with insurance verification processes and funding inquiries.

ShoreXtra Perks

  • Day 1 HMO Coverage
  • Dayshift schedule
  • Fixed Weekends off
  • Game lounge
  • Shorelife perks (gym membership discounts and more)
  • Engaging monthly activities
  • Free and unlimited barista-style coffee
  • Free parking and shuttle services
  • Employee referral incentives (Bronze)

  • Telephone Triage Nurse

    3 days ago

    Cebu City, Central Visayas, Philippines Virtual Staffing Solutions OPC Full time ₱900,000 - ₱1,200,000 per year

    The Emergency Triage Nurse plays a critical role in assessing and managing urgent patient concerns in a fast-paced aesthetics clinic. This nurse provides immediate clinical evaluation, prioritizes care needs, and ensures safe, timely intervention for post-procedure complications, adverse reactions, or unexpected symptoms.Key ResponsibilitiesRapid Assessment...

  • Patient Intake Coordinator

    3 days ago

    Cebu City, Central Visayas, Philippines SVC PH Inc. Full time ₱300,000 - ₱450,000 per year

    Select VoiceCom is currently looking for Patient Intake Coordinators to start ASAPSelect VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of....

  • Facilities Supervisor

    5 days ago

    Angeles City, Central Luzon, Philippines Amertron Incorporated Full time ₱240,000 - ₱300,000 per year

    · Responsible for ensuring a safe, secure and healthy working environment for staff and visitors.· Development, implementation, evaluation and conduct training to employee of factory safety and health program.· Ensure the organization is compliance with local, state and federal standards, applicable laws, accepted practices and regulation. Act as...

  • Helpdesk Coordinator

    3 days ago

    Cebu City, Central Visayas, Philippines BENCHMARK365 INC. Full time ₱900,000 - ₱1,200,000 per year

    Helpdesk Coordinator Cebu City | Onsite | Full-timeThe Helpdesk Coordinator is responsible for ensuring the smooth flow of technical support operations by coordinating, scheduling, and triaging support tickets. You will serve as the communication bridge between partners, customers, technicians, and vendors, ensuring all parties are informed and issues are...

  • Onsite Telehealth Nurse

    2 weeks ago

    Angeles City, Central Luzon, Philippines REMCO Business Process Outsourcing Full time ₱1,500,000 - ₱3,000,000 per year

    Job description:We are seeking an experienced and compassionate Registered Nurse (RN) or Enrolled Nurse (EN) with a strong background in virtual patient engagement to join our team. In this role, you will use our Health Engine Recall System to initiate calls to patients, discuss medical results, provide education, and coordinate follow-up appointments.This...

  • Medical Virtual Assistant

    1 week ago

    Angeles City, Central Luzon, Philippines The Lead Tree - Clark Outsourcing Full time ₱900,000 - ₱1,200,000 per year

    Position Title: Medical Virtual AssistantWork Set Up: On-siteSchedule: 7:00 PM to 4:00 AM PH TimeJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:We are seeking a dedicated, highly organized Medical Virtual Assistant to join our team. In this role, you will not only handle scheduling tasks and matching...

  • Paralegal/Legal Assistant

    2 weeks ago

    Angeles City, Central Luzon, Philippines Brainbox Full time ₱250,000 - ₱450,000 per year

    About BrainboxBrainbox is different to every other BPO. It's not just the amazing culture, strong brand, loyal customers and talented staff - it is deeper than that. The Brainbox core value of 'Always Be Kind' is embedded in every policy, decision, and every day. We develop our people, and the Philippines management team is all Filipinos. Everything we do is...

  • Medical Virtual Assistant

    1 week ago

    Angeles City, Central Luzon, Philippines Clark Outsourcing Full time ₱300,000 - ₱600,000 per year

    Position Title: Medical Virtual Assistant Work Set Up: On-site Schedule: 7:00 PM to 4:00 AM PH Time Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga Quick Rundown: We are seeking a dedicated, highly organized Medical Virtual Assistant to join our team. In this role, you will not only handle scheduling tasks and...

  • Technical Customer Support

    1 week ago

    Angeles City, Central Luzon, Philippines Trendspek Pty Limited Full time ₱900,000 - ₱1,200,000 per year

    Philippines Office (Hybrid/On-site) AU Business Hours (8:30 AM – 5:00 PM AEST)We're looking for a Customer Support Lead to join our team in the Philippines. This role is key to delivering timely, high-quality support to our customers and partners while driving improvements in customer satisfaction and adoption.As a Customer Support Lead, you will be the...

  • Customer Support Lead

    3 days ago

    Angeles City, Central Luzon, Philippines Trendspek Pty Limited Full time ₱900,000 - ₱1,200,000 per year

    Philippines Office (Hybrid/On-site) AU Business Hours (8:30 AM – 5:00 PM AEST)We're looking for a Customer Support Lead to join our team in the Philippines. This role is key to delivering timely, high-quality support to our customers and partners while driving improvements in customer satisfaction and adoption.As a Customer Support Lead, you will be the...