Chat Support/Email Support

ResponsibilitiesProvide timely and efficient chat support to customers, addressing inquiries and resolving issues.Maintain a high level of customer satisfaction through effective communication and problem-solving skills.Log interactions and follow up on unresolved issues to ensure customer needs are met.Collaborate with team members to improve processes and...

Responsibilities:Handle customer inquiries and requests via non-voice channels (chat, email, or social media).Provide clear, accurate, and timely solutions to customer concerns.Process customer orders and ensure all issues are resolved promptly.Uphold high levels of customer satisfaction with each interaction.Achieve performance targets and adhere to service...

We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:Address customer questions, concerns, and complaints efficiently, escalating issues as needed for prompt resolution.Accurately record and update customer interactions, transactions,...

Chat Support (Invoice Team)Shift: 6:00 PM – 3:00 AMLocation: BGCResponsibilities:Assist customers via chat (Facebook, TikTok, Shopee, Shopify).Create and process invoices accurately during live selling.Coordinate with live sellers and operations for order verification.Update Google Sheets and ensure correct buyer details.Handle concerns, follow-ups, and...

URGENT MULTIPLE HIRING NEEDSWork Schedule: Rotating Shift / FlexibleWork Location: Taguig, 2X onsite + WFH (may shift to full onsite)Customer Support Senior Associate (DV360)2–5 years' experience in email, call, and chat supportStrong campaign management background; heavy on technical troubleshootingBasic scripting: HTML, CSS, JavaScriptDigital Marketing...

Take your mortgage career to the next level GBSS is looking for an experienced and detail-oriented Sr. Broker Support Officer to join our growing team. If you have a strong background in the Australian mortgage end-to-end process and excel in a fast-paced, high-volume environment, this role is the perfect opportunity to further develop your expertise,...

Primary Responsibilities:Chat Advisor Support & Operational AssistanceProvide assistance to chat support advisors by addressing their inquiries related to orders, tools, service flow, or platform navigation. Help ensure clarity around platform features and service standards. Apply appropriate judgment to troubleshoot issues and promote a smooth, high-quality...

Technical Support Representative (L1) to provide front-line support for our external client, Avanquest/PlanetArt. This role involves assisting customers with technical issues, platform navigation, and general troubleshooting through phone, email, and chat channels.Key ResponsibilitiesProvide technical support to customers via phone, email, and chat.Respond...

We are looking for a Customer Support Representative to join our team and provide excellent service to our customers. The ideal candidate will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience through every interaction.Key Responsibilities:Respond promptly to customer inquiries via phone, email, chat, or social...

We are seeking a dedicated and organized Administrative and Liaison Officer to join our team.The ideal candidate will be responsible for managing administrative tasks and serving as a point of contact between our organization and external partners including vendors and government offices.This role requires excellent communication skills, attention to detail,...