Collections Specialist

2 days ago

Quezon City, National Capital Region, Philippines DBOS Full time ₱104,000 - ₱130,878 per year

Your Role

Step into the role of Collections Specialist, where youll lead in resolving customer concerns and driving timely payment collections. Use your skills in communication, negotiation, and fast-paced service delivery to support the Collections team and contribute to business success

Quick Facts

  • Work Setup: Onsite

  • Shift: Day Shift | MonFri

  • Employment Type: Full-time

  • Location: Cubao, Quezon City

What You Can Look Forward To

  • HMO after 30 days

  • Accessible officecommute-friendly location

  • Access to free upskilling programs or training platforms

  • Fun and exciting engagement activities (team building, monthly bash, wellness programs, and more)

  • Career coaching and mentorship

  • Strong, inclusive, and collaborative company culture

What Youll Be Bringing To The Table

  • Solid experience in a Full Function Credit Control role

  • A bachelors degree in accounting, Finance, or a related field

  • Background in car financing or AU campaigns (preferred)

  • Proficiency in Excel and general computer literacy

  • Strong attention to detail and a solid work ethic

  • Exceptional written and verbal communication skills in English

  • A team-first attitude and a collaborative mindset

  • A customer-focused approach and commitment to service excellence

  • A goal-oriented outlook with a proactive problem-solving mindset

What Youll Be Doing

  • Take the lead in managing and reducing aged debtor balances, helping to strengthen our cash flow

  • Collaborate with our operations and sales teams to resolve disputes efficiently and constructively.

  • Tackle customer queries, disputes, and complaints with professionalism, empathy, and a solution-focused mindset.

  • Create and implement tailored payment plans that work for both the client and their customers.

  • Handle day-to-day financial tasks like processing payments, receipting, raising credits, and sending invoices.

  • Manage banking processes and contribute to smooth, accurate month-end reporting.

  • Lend valuable support to the Credit Manager with ad hoc reporting and administrative tasks.

Why Join Us?

Dynamic Business Outsourcing Solutions (DBOS) has been recognized as the 9th Best Place To Work (Small Category). We dont just offer jobs, we offer a long-term career platform where you can thrive, grow, and be part of meaningful work.

Apply now and take the next step in your career

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