Sr. Marketing Supervisor

The Sr. Marketing Supervisor will act as both functional and operational supervisor. He/she is responsible for overseeing, mentoring, and developing a pool of marketing experts in LNNA Small Law Segment. The Marketing Supervisor will help execute the following, but not limited to, Employee Performance Management, Training & Development and Reporting. He/she will also be responsible for effectively and efficiently completing all projects and tasks through effective project and stakeholder management.

Accountabilities:

Marketing:

• Project Management: deliver multiple initiatives and projects on time and within budget.
• Monitor capacity of production team via project management tool
• Narrative and marketing insight provision of all ongoing LNNA Campaigns (product and segment)
• Support the Business unit and Director of Segment Marketing on creative concept development (email, newsletters, journals, direct mail, literature, white paper, articles, case studies, webinar, e-billboard, web pages, Ceros Pages, registration/landing pages) to project launch / execution and results reporting and tracking.
• Leverage existing tools and reports to assist in tracking marketing effectiveness versus objectives (campaign stats reporting, A/B test results, campaign spends, etc.)
• Support the development of monthly department executive reports, financial and customer analysis, quarterly marketing dashboards.
• Work with team to clearly communicate plans of stakeholders.
• Execute special projects/assignments on a needed basis.
• Collaborate with stakeholders and Operations Manager on planning and Implementation and problem solving.
• Initiate and execute process improvements for the business.
• All other adhoc tasks as assigned.

Operations:

• Assist the manager in achieving or exceeding REPH key initiatives covering operational efficiency, business maturity, leadership culture, customer experience, and culture and branding.
• Ensure the services provided by the team to stakeholders and customers are within or above the set targets for quality, efficiency, and cost-effective performance.
• Provide 2nd level handling of escalation related to operational or functional issues.
• Continuous Improvement – Lead and implement process improvement projects (Kaizen, Lean or Six Sigma) for the year within or outside of own area.
• Operations Standard – support compliance with established processes
• Achieve or exceed baseline target of team deliverables per business unit.
• Manage tools and resources such as hardware, software, online/offline, and materials of the employees.
• Utilize best practices in tools automation, process improvement and documentation.
• Receive, review and monitor and manage workload and assignments of his/her team.
• Mentoring, Coaching, Training, and Process Documentation and Presentation

Qualifications:

• Bachelor's degree holder.
• 3 - 5 years' experience in campaign management / Marketing focused experience.
• Was able to handle marketers / execute marketing two or more channels from start to finish.
• In-depth understanding of business process and operations – For external hires: Business Acumen.
• Project Management, task traffic coordination (Basic to advance).
• Experienced A/B Testing.
• Knowledge in and Pardot is a plus.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.