Jr. Technical Hardware Support Engineer

4 days ago

Quezon City, National Capital Region, Philippines ZKTeco Solutions Inc. Full time ₱400,000 - ₱600,000 per year

Job Summary:

The Junior Technical Hardware Support Engineer is responsible for diagnosing, troubleshooting, and resolving technical hardware and software issues. The role involves direct communication with customers, support during system roll-outs, maintenance of equipment, and accurate documentation. This position requires strong technical, analytical, and communication skills to effectively assist clients and support company operations.

Key Responsibilities:

  • Identify and resolve hardware and software issues.
  • Troubleshoot and diagnose technical problems accurately.
  • Perform repairs and replace hardware components as necessary.
  • Install and configure hardware and software systems.
  • Resolve network-related problems.
  • Provide timely and accurate technical support to customers.
  • Guide customers through troubleshooting steps to resolve issues.
  • Document solutions and prepare procedural support materials.
  • Follow up with clients to confirm full resolution of issues.
  • Support the deployment of new applications and systems.
  • Evaluate and test new technologies and hardware.
  • Conduct electrical safety checks on equipment.
  • Maintain warehouse organization and support logistics, including driving when needed.
  • Handle multiple support cases simultaneously.
  • Perform other duties as assigned by the Technical Hardware Support Manager.

Technical Skills:

Basic knowledge and experience in the following areas is required:

  • TCP/IP networking, LAN/WAN setup and troubleshooting
  • CCTV, biometrics, RFID, turnstiles, or x-ray systems
  • Electrical wiring and low-voltage systems
  • Windows operating systems, PC setup, and software installation
  • Mobile applications, browser-based software, and cloud platforms
  • Ability to analyze hardware/software problems and perform effective troubleshooting

Soft Skills:

  • Strong written and verbal communication skills
  • Ability to prepare and explain technical documentation or service reports
  • Customer-service oriented and able to work well in a team
  • Willingness to travel for on-site support, installation, or training
  • Can work under pressure and handle client escalations professionally

Certifications (Preferred but Not Required):

  • Knowledge in AutoCAD, Visio, or SketchUp (for layout or technical drawings)
  • Valid Driver's License (preferred for field assignments)
  • PRC License for ECE (a plus)

Other Requirements:

  • Willing to be assigned in various locations including client sites, warehouses, and regional offices
  • Must be flexible with work schedule (including weekends or holidays during urgent deployments)

  • Hardware Engineer

    3 days ago

    Makati City, National Capital Region, Philippines ServersCheck Full time ₱800,000 - ₱1,200,000 per year

    InfraSensing is an international and innovative sensor manufacturer - We make sensors to prevent failures in mission-critical infrastructure by detecting anomalies. We have 3 main product lines:ServersCheck for data centers & ITSwitchMon for switchgear & critical powerPrevent-iON for battery monitoringJoin us in shaping the future of sensor systems as we...

  • IT Technical Support

    2 weeks ago

    Quezon City, National Capital Region, Philippines Office Wahouse Inc. Full time ₱250,000 - ₱350,000 per year

    We're Hiring Join our team as an IT Technical SupportKey Responsibilities:Respond to user inquiries and provide technical assistance via various channels such as phone, email, or in-person.Diagnose and resolve hardware and software issues, including operating systems, applications, and peripherals.Troubleshoot network connectivity problems and assist in...

  • Technical Support Engineer

    2 weeks ago

    Makati City, National Capital Region, Philippines Multi-Mach International Inc. Full time ₱450,000 - ₱600,000 per year

    We are seeking a highly skilled and motivated Technical Engineer to join our growing Aluminum & uPVC Windows and Doors Division. This role is ideal for someone with strong technical knowledge of profiles, hardware, and fabrication methods, and who can support the company from design stage to jobsite installation.The successful candidate will serve as the...

  • Jr. Solutions Engineer

    3 days ago

    Makati City, National Capital Region, Philippines Marie France Group of Companies Full time ₱80,000 - ₱120,000 per year

    Jr. Solutions EngineerBe part of our innovation journey through AI and automation.We're looking for aJr. Solutions Engineerwho's passionate about technology and eager to work hands-on inAI Automation projects. In this role, you'll be involved in developing, implementing, and maintaining AI-driven solutions such as chatbots, workflow automations, and other...

  • Technical Support Engineer

    6 days ago

    Quezon City, National Capital Region, Philippines Systemantech Full time ₱192,000 per year

    Main Duties and Responsibilities:1. Provisioning of application for all PACS Workstation.2. Evaluating, testing and acquire equipment related to PACS and Non-IT systems.3. Monitoring server and storage conditions, making sure faulty components are escalated to concerned support providers.4. Monitoring server and storage warranty coverage.5. Manage and...

  • Technical Support Engineer

    21 hours ago

    Makati City, National Capital Region, Philippines Private Advertiser Full time ₱800,000 - ₱1,200,000 per year

    Job DescriptionThe Technical Support Engineer is responsible for providing comprehensive technical assistance in the design, estimation, fabrication, and installation of aluminum and uPVC glass window and door systems.He/She ensures that all projects meet structural integrity, waterproofing performance, and aesthetic requirements based on client...

  • Jr. IT Support Specialist

    2 weeks ago

    Quezon City, National Capital Region, Philippines OFFSHORE BUSINESS PROCESSING INC. Full time ₱250,000 - ₱500,000 per year

    Job SummaryHMO on Day 1Receive promising perks and rewardsExperience travel opportunitiesGet recognized for what you doAchieve work-life balanceImprove exponentially with enhanced learningResponsibilitiesConsulting with IT supervisor and other departments as requiredProviding IT assistance to staff and customersMonitoring hardware, software, and system...

  • IT Technical Support

    1 week ago

    Makati City, National Capital Region, Philippines Systemantech, Inc Full time ₱180,000 - ₱360,000 per year

    POSITION PRIMARY PURPOSEA IT Technical Support Engineer monitor and maintain the computer systems and networks of an organization. You will be installing and configuring computer systems, diagnosing hardware and software faults, and solving technical and applications problems, either over the phone or in person.JOB DESCRIPTIONResponsible in the deployment,...

  • Technical Support Engineer

    21 hours ago

    Quezon City, National Capital Region, Philippines Valueline Systems & Solutions Corp. Full time ₱800,000 - ₱1,200,000 per year

    Who We AreValueline Systems and Solutions Corp. is a pioneer in IT solutions in the Philippines, established in 2000 as an IBM Business Partner. Evolving with technology, we have embraced Amazon Cloud early on and are now recognized as an Advanced Consulting Partner of Amazon Web Services (AWS). We proudly serve top corporations with a commitment to quality...

  • L2 Technical Support Engineer

    2 weeks ago

    Makati City, National Capital Region, Philippines ESOL IT SERVICES INC. Full time ₱900,000 - ₱1,200,000 per year

    Job Description:As an L2 Technical Support Engineer, you will serve as a key escalation point for advanced hardware, software, and network-related issues. You will collaborate with internal teams to resolve complex technical problems, ensure excellent customer service, and maintain high service standards.Key Responsibilities:Provide advanced support for...