Healthcare Customer Support

Now Hiring: Healthcare Service & Support AssociateWork Location: On-site at Ebloc 3, Padriga St., Cebu IT Park, Lahug, Cebu CitySchedule: Shifts in line with U.S. client operationsAt Strategic Office Support, Inc., we partner with U.S. healthcare providers to deliver reliable support services. We're looking for motivated individuals who are ready to thrive...

ABOUT THE ROLE:We're looking for skilled communicators who are passionate about helping others. As a Customer Service Representative, you'll handle inquiries, provide solutions, and deliver excellent service that reflects our commitment to people-first support.BASIC FUNCTIONS:Customer Facing/ Care AgentsYou will manage the communication between insurance...

Job SummaryWe are looking for compassionate and detail-oriented Customer Service Representatives to support our healthcare account in a dynamic BPO environment. You will assist members, providers, or policyholders by answering inquiries about healthcare benefits, claims, eligibility, billing, and more — while ensuring quality, accuracy, and empathy in...

Now Hiring: Healthcare Client Support AssociateWork Location: On-site at Ebloc 3, Padriga St., Cebu IT Park, Lahug, Cebu CityWork Schedule: Shifting hours in line with U.S. healthcare operationsAt Strategic Office Support, Inc., we partner with U.S. healthcare providers to deliver reliable back-office and patient support services. We're looking for...

Overview Join our healthcare BPO team supporting US medical providers. We're seeking experienced Customer Service Representatives for a stable, growth-oriented career in healthcare. Schedule: US Business Hours Employment: Full-Time, On-Site Responsibilities Handle patient inquiries via phone, email, and chat Assist with appointment scheduling and insurance...

Join Our Team as a Healthcare Customer Support SpecialistWork Location: On-site at Ebloc 3, Padriga St., Cebu IT Park, Lahug, Cebu CitySchedule: Aligned with U.S. client hoursStrategic Office Support, Inc. partners with U.S. healthcare providers to deliver reliable back-office and patient support services. We are looking for detail-oriented and motivated...

Operations Supervisor (Healthcare) role at Tenet Healthcare The Supervisor is responsible for the supervision and leadership of the Patient Account Representatives; both on-site and telecommuters. Directly responsible for the interviewing, hiring, training, scheduling and monitoring of staff as well as all aspects of A/R Management and Performance...

Job Description:-Manage large amounts of incoming, outgoing phone calls and online chat.-Identify and assess customers' needs to achieve satisfaction.-Build sustainable relationships and trust with customer accounts through open and interactive communications.-Provide accurate, valid, and complete information by using the right methods/tools.-Handle customer...

QualificationsTechnical aptitude or familiarity with software concepts such as: HTML, Javascript, Wordpress, SQL Queries, Exponea or other CRM platform tool experience, Word, Excel, cloud platforms (Azure, GCP)With 2-3 years of relevant experience.Solid organization and coordination skills.Outstanding research and problem-solving skills.Excellent verbal &...

Qualifications:Good in verbal and written communication skillsExperience in ticketing system(s) (i.e SNOW, SDP)Knowledge and experience in report creationAverage skills in MS ExcelKeen knowledge to detailsAble to render OT/Saturday duty if neededPositive working attitudeCustomer service skillsMain Duties and Responsibilities:1. Provisioning of application...