L2 Support

About GECO Asia GECO Asia is a leading IT services and solutions provider with a strong presence across the Philippines and Asia. We specialize in delivering tailored IT support, managed services, and business process solutions to ensure operational excellence for our clients. Our teams thrive in a collaborative, innovative, and growth‑focused environment,...

L2 Application Support Analyst We’re hiring a Level 2 Application Support Analyst to help ensure that business applications run smoothly and efficiently for end users. You’ll troubleshoot, analyze, and resolve system issues while collaborating with cross-functional teams to deliver timely and high-quality solutions. If you enjoy solving complex problems,...

Qualifications With 2-3 years of relevant experience. Technical aptitude or familiarity with software concepts such as HTML, JavaScript WordPress, SQL Queries, Exponea or other CRM platform tool experience, Word, Excel, cloud platforms (Azure, GCP) Role Summary The L2 Technical Support Specialist will be responsible for providing level 2 support for Uprise &...

Job Title: L2 Technical Support Location: Alabang, Muntinlupa (Hybrid - 3x per week RTO) Mode of Hiring: Contract (6 months Extendable) Shift: Day Job Description: Research issues not able to be resolved by Tier 1 and identify system fault Provides initial fault isolation and proposes resolution for approval by senior team members to limit and address issues...

IT By Design is looking for an experienced Advanced System Administrator (L2–L3) to join our growing Managed Services team. This role is ideal for someone with a strong background in network administration, Microsoft 365, and Active Directory, who can deliver exceptional technical support, system maintenance, and client service in a fast-paced, global...

Directio is a global IT services company. We consult, code, test, deploy, and manage mainly cloud-based and mobile applications, providing around-the-clock support from our offices in Poland, the Philippines, Mexico, and the USA. We prepare our FMCG, retail, automotive, and SaaS clients for the future by accelerating their digital transformation. Operating...

On-site - Muntinlupa 1-3 Yrs Exp Bachelor Full-time Job Description Research issues not resolved by Tier 1 and identify system faults Provide initial fault isolation and propose resolutions for approval by senior team members to address issues promptly Prepare additional detailed information for Tier 3 on issues requiring developer involvement Create support...

● Last level of application support that performs deep analysis, troubleshoots, modifies the code and data of applications used by end customers in production environments applying knowledge in programming techniques and experience in specific technology platforms following agreed service level agreement timelines. ● Follows the Standard Operation...

Roles and ResponsibilitiesHandle escalations from Level 1 related to business rules, workflows, or application functionality.Analyze issues to determine whether they are process-related, configuration-based, or require development (L3) intervention.Work closely with stakeholders to validate business requirements and clarify functional impacts of...

Qualifications: a. Education ● Bachelor’s or College degree in Computer Science, Computer Engineering, Information Technology and/or related field. Other degrees are welcome as long as he or she has extensive related experience. b. Experience ● Has at least (3) years of experience in computer programming, analysis and troubleshooting...