Customer Support Specialist

2 days ago

Makati City, National Capital Region, Philippines Probe CX Full time ₱600,000 - ₱1,200,000 per year

Probe CX is looking for enthusiastic Customer Support Specialists to lead a new program. This role offers the opportunity to shape a new initiative from the start, with a predominantly day shift schedule. Strong communication and customer service skills are essential to contribute to the future success of this program.

What We're Looking For:

  • Minimum of 1 year BPO Experience
  • Exceptional communication skills, both verbal and written, with absolute clarity, professionalism, and a persuasive tone.
  • Experience in Customer Complaint Management/Retention/Escalation is a plus
  • Willing to work on-site at the Wilcon IT Hub, Makati City (nearby the MRT Magallanes Station)

As a member of our team, you will enjoy the following benefits:

  • HMO coverage starting on day one plus one free dependent
  • Paid Training
  • Group life insurance
  • Unused leave payout
  • Campaign Incentives
  • A positive and collaborative work environment

About us

Probe CX is a leading provider of customer experience solutions, helping businesses of all sizes deliver exceptional service to their customers. With a strong presence in the Philippines and a global reach, we are committed to empowering our employees and fostering a culture of excellence.

If you're ready to embark on an exciting career in customer service, we encourage you to apply now and become a part of the Probe CX team.

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