HR/Admin Manager

Company Description:

H.I.S. Group is a global leader in travel, hospitality, and innovative services with 131 companies, 11,816 employees, and a presence in 58 countries worldwide. With businesses spanning travel, hotels, theme parks, insurance, mobile, and cutting-edge projects like the world's first robot-staffed hotel, H.I.S. continues to deliver excitement and innovation on a global scale. Guided by our philosophy "KOKORO ODORU" – being curious, excited, and inspired – we create opportunities that connect people, cultures, and possibilities.

Job Description:

In this position, you will serve as our HR/Admin Manager and play an integral role in our Business Strategy Team. You will oversee all aspects of Human Resources to ensure each function operates efficiently and effectively, while managing a workforce of over 300 employees in our Makati branch. Reporting directly to the President, you will lead a team of twelve in driving smooth company operations, fostering employee engagement, and nurturing a workplace culture that is both productive and fulfilling.

DUTIES AND RESPONSIBILITIES:

• Develop, implement, and enforce HR policies and procedures aligned with company goals.

• Manage recruitment, hiring, and onboarding processes to ensure the company attracts and retains top talent.

• Oversee employee relations, including handling grievances, resolving conflicts, and promoting a positive work environment.

• Administer compensation and benefits programs, ensuring they are competitive and aligned with industry standards.

• Monitoring & supervising permits and licenses clearances from various government offices relative to company's compliance.

a. Business Permits,

b. PEZA Office Permits,

c. PEZA Farm-In & Farm-Out

d. General Information Sheet (GIS)

• Oversee end-to-end processing for visa applications, including tourist visas, 9G working visas, and DOLE Alien Employment Permits for foreign nationals.

• Process the downgrading of tourist visas and assist in visa extensions as needed.

• Oversee new hire onboarding processes, conduct orientations, and manage employee master lists and databases.

• Implement employee development programs, performance management processes, and training initiatives.

• Ensure compliance with labor laws, company policies, and ethical standards.

• Conduct regular performance evaluations and provide coaching to employees and managers.

• Maintain accurate employee records and HR databases.

• Oversee day-to-day administrative operations, ensuring efficiency and organization.

• Maintain health, safety, and emergency procedures in the workplace.

QUALIFICATIONS:

• Computer Literate (Proficiency in MS Softwares/Google Suites and Workspaces)

• Proficient IN English language and has good communication skills ( Written and Verbal)

• Can speak at least N3 level and above in Japanese language is a plus but not required.

• Multi-tasking and time management skills

•Proven 6-10 years of experience in HR and administrative management, preferably in a BPO or service-oriented environment.

• In-depth knowledge of labor laws, employee relations, and HR best practices.

• Strong leadership and team management skills.

• Strong organizational, problem-solving, and decision-making abilities.

•Proficiency in HR management systems, office management software, and Microsoft Office Suite.

• Ability to work in a fast-paced environment and handle multiple responsibilities.

• Strong analytical skills with attention to detail.

• Can handle or at least have knowledge in processing of PEZA, Visa, DOLE and other government processes

Recruitment Process:

The selection process will involve two interviews: first with our HR Supervisor and Executive Secretary, and, should you pass, you will be immediately endorsed for a final interview with our President and Admin/Accounting Manager.