
AVP - Head of Business Manager - Banking Industry
4 days ago
Position Overview
The incumbent is expected to build and maintain strong, trust-based relationships with internal teams and onshore stakeholders. This role primarily oversees key projects and programs managed by the COO Office, serving as a facilitator and enabler for the COO and executive leadership team across various strategic and operational initiatives.
Key areas of focus include coordinating finance-related activities, managing governance meetings, supporting communication initiatives, and ensuring effective execution of strategic projects. The incumbent will also contribute to dashboard creation, reporting requirements, and other ad-hoc assignments. Close collaboration with the Manila CoE COO/Branch Manager is essential, with the expectation to deputize as needed on specific assignments.
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Direct Responsibilities
Business Management Support
• Support all administrative, financial, and operational activities of the COO Office.
• Prepare, track, and maintain performance metrics and reports as required.
• Program-manage the delivery of organizational initiatives and ad-hoc assignments.
• Develop meeting materials, presentations, and communication packs.
• Provide secretarial and coordination support for selected meetings and forums.
• Create pitch decks and executive presentation materials to support office objectives.
Project Management Support | Strategic Projects
• Monitor and track strategic and cross-functional projects for the Manila CoE.
• Conduct pre-initiation project tasks and prepare necessary documentation.
• Define project deliverables, resource requirements, and detailed work plans.
• Facilitate project workgroups and stakeholder meetings; track progress through KPIs and metrics.
• Coordinate governance and committee meetings, including scheduling, preparing presentation packs, and maintaining minutes.
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Technical & Behavioral Competencies
• Strong presentation and executive pitch book development skills.
• High attention to detail and accuracy.
• Proven experience in offshoring/outsourcing consulting or project environments.
• Project management expertise in enterprise-wide or cross-functional initiatives.
• Effective collaboration with global and cross-cultural teams.
• Excellent communication and interpersonal skills.
• Ability to perform under pressure and manage multiple priorities with agility.
• Strong analytical and problem-solving capabilities.
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Skills Referential
Behavioral Skills
• Decision Making
• Personal Impact / Ability to Influence
• Critical Thinking
• Results Orientation
Transversal Skills
• Networking and Relationship Building
• Analytical Ability
• Business and Strategic Foresight
• Meeting and Facilitation Skills
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Qualifications
• Education: Bachelor's Degree or equivalent
• Experience: Minimum of 12 years relevant experience
• Other Qualifications: Strong project management background; experience working with global stakeholders preferred
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