
Service Advisor- Reliever
2 weeks ago
Job Qualifications:
- Graduate of any Engineering Course
- With three to four (3-4) years' related work experience in Heavy Equipment/Gen Set services or any related industry
- Reliever position (up to 5 months)
Job Description:
- Assesses service requests, proposes solutions, provides accurate and timely quotations using standard jobs, endorses service work orders for execution, and coordinates with appropriate sections within business unit's administrative and operational policies and standards with the objective of ensuring work order profitability and customer satisfaction and loyalty.
- Resolves concerns related to quotations, work orders and other operational matters in order to create synergic working environment and drive customer loyalty.
- Fully utilizes the company's operating systems .
- Prepares and submits quotations using standard jobs generated from customer calls, technicians' recommendations and Sales requests, discusses minor quotation details and recommends service options to Sales in order to provide the best solution to customers and increase quote conversion rate.
- Performs other related functions as deemed necessary
Job Type: Full-time
Work Location: In person
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