
Service Operations Manager
4 days ago
Operational Management
- Oversee daily service operations to ensure smooth workflow and high-quality service delivery.
- Develop, implement, and monitor operational policies, procedures, and standards.
- Coordinate with other departments (HR, Finance, Sales, and Production) to align operational strategies.
- Ensure compliance with safety, health, and regulatory standards.
Team Leadership & Development
- Supervise, train, and motivate staff to achieve service goals.
- Conduct performance evaluations, provide feedback, and create staff development plans.
- Manage scheduling, work assignments, and shift rotations for service teams.
- Promote teamwork, accountability, and a service-oriented culture.
Customer Service Excellence
- Ensure prompt and professional resolution of customer issues and complaints.
- Monitor customer feedback and implement improvements to enhance satisfaction.
- Develop service recovery protocols for critical service issues.
Financial & Resource Management
- Prepare and manage operational budgets, including labor and resource allocation.
- Monitor and control costs while maintaining service quality.
- Optimize use of resources, equipment, and technology.
Process Improvement & Reporting
- Analyze service operations performance through KPIs and reporting.
- Identify areas for improvement and implement process enhancements.
- Lead initiatives to improve efficiency, reduce errors, and minimize downtime.
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SERVICE OPERATIONS MANAGER
4 days ago
Davao City, Davao, Philippines Aickman and Greene Full time ₱360,000 - ₱480,000 per yearThe Service Operations Manager is responsible for leading and managing the aftersales service team handling equipment installed in more than 100 bakeshops across Mindanao. The role ensures efficient and timely delivery of warranty repairs, preventive maintenance, and post-warranty service while maximizing equipment reliability, minimizing downtime, and...
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Operation Manager
4 days ago
Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time $40,000 - $60,000 per yearAbout the roleWe are seeking an experienced Operation Manager to join our team at Talent Outsourcing Channel Solutions' in Davao City, Davao del Sur. This full-time role will oversee the day-to-day operations of our customer service department, ensuring exceptional service and efficient workflow.What you'll be doingManage and lead a team of customer service...
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Service Manager
4 days ago
Davao City, Davao, Philippines East West Banking Corporation Full time ₱900,000 - ₱1,200,000 per yearAbout the JobLocation: DavaoWork Arrangement: OnsiteOur Retail Banking Group is looking for a passionate and talented Service Manager to lead store operations in Davaoas the primary channel servicing customers banking needs.As the Service Manager, you will be responsible for overseeing overall store operations, ensuring excellent customer service compliant...
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Operations Manager
4 days ago
Davao City, Davao, Philippines AUTOWARE INDUSTRIES Full time ₱420,000 - ₱540,000 per yearThe Operations Manager is responsible for overseeing the daily operations of the clinical laboratory, ensuring optimal efficiency, regulatory compliance, and quality standards. The role involves managing staff, coordinating workflows, maintaining equipment, and driving operational excellence to meet organizational goals in delivering accurate and timely...
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Operations Manager
3 weeks ago
Davao City, Davao, Philippines The Gastro Club Corporation Full timeThe Gastro Club Corporation is seeking an Operations Manager to be assigned at Noon Gastropub.Work Schedule: MidshiftJob Type: Full-TimeOverviewResponsible for overseeing daily restaurant operations, managing staff, ensuring guest satisfaction, and maintaining health and safety standards.ResponsibilitiesOversee daily operations; ensure smooth and efficient...
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Operations Manager
4 days ago
Davao City, Davao, Philippines The Gastro Club Corporation Full time ₱104,000 - ₱130,878 per yearThe Gastro Club Corporation is seeking an Operations Manager to be assigned at Noon Gastropub. Work Location: Torres St., Davao CityWork Schedule: MidshiftJob Type: Full-Time DUTIES AND RESPONSIBILITIES:• Oversee daily operations; ensure smooth and efficient restaurant operations.• Managing staff and coordinating the dining and bar teams.• Provide...
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Operations Manager
4 days ago
Davao City, Davao, Philippines Gastro Club Full time ₱900,000 - ₱1,200,000 per yearThe Gastro Club Corporation is seeking an Operations Manager to be assigned at Noon Gastropub.Work Location: Torres St., Davao CityWork Schedule: MidshiftJob Type: Full-TimeDUTIES AND RESPONSIBILITIES:Oversee daily operations; ensure smooth and efficient restaurant operations.Managing staff and coordinating the dining and bar teams.Provide excellent customer...
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Operations Manager
2 days ago
Davao City, Davao, Philippines TalentSync Training and Development Full time $104,000 - $130,878 per yearThis is an exciting opportunity to join TalentSync Training and Development as the new Operations Manager based in Davao City, Davao del Sur. You will be responsible for overseeing the day-to-day operations of the company's call centre, ensuring efficient service delivery and continuous process improvement. This is a full-time permanent role with...
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Operations Manager
3 weeks ago
Davao City, Davao, Philippines ibex Full timeOverviewThe Operations Manager is responsible for day-to-day functional supervision of non-exempt work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization's policies and applicable legal...
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Operations Manager
4 days ago
Davao City, Davao, Philippines Creative Connections & Commons Full time ₱1,200,000 - ₱2,400,000 per yearOperations Manager (Fluent in Japanese) Location: Hybrid (Lanang, Davao City, Philippines) Type: Full-Time | Creative Connections & Commons, Inc.Are you an experienced Operations Manager with leadership skills and fluent Japanese? We are looking for a talented individual to take charge of our daily operations, coordinate key projects, and ensure smooth...