Dispatch Coordinator

3 days ago

Quezon City, National Capital Region, Philippines ONE CALL SOLN CALL CENTER SERVICES Full time ₱240,000 - ₱300,000 per year

ONE CALL SOLN CALL CENTER SERVICES is hiring a Full time Dispatch Coordinator role in Quezon City, NCR. Apply now to be part of our team.

Job summary:

  • Flexible hours available
  • 1 year of relevant work experience required for this role
  • Expected salary: ₱18,000 - ₱25,000 per month

One Call Solutions Company provides comprehensive and innovative technology solutions designed to streamline operations and enhance productivity for businesses of all sizes. Our mission is to be the single point of contact for all our clients' technology needs, from IT infrastructure and cloud services to cybersecurity and custom software development. We empower businesses to focus on their core objectives by handling the complexities of their technological landscape.

We are looking for a skilled and organized Dispatcher to join our team in Davao City. The successful candidate will be the central point of contact for our field teams and clients, ensuring that services are delivered efficiently and on time. This role requires excellent communication skills and the ability to manage a dynamic workload effectively.

Responsibilities:

  • Receive and process service requests from clients via phone, email, or our ticketing system.
  • Prioritize and dispatch service requests to the appropriate field technicians based on location, availability, and skill set.
  • Monitor the real-time status of all dispatched service calls and provide updates to clients as needed.
  • Communicate with field technicians to provide necessary information and support, and to ensure they are on track to meet service deadlines.
  • Maintain accurate and detailed records of all dispatched calls, technician activities, and service outcomes.
  • Respond to emergencies and last-minute changes, rerouting technicians as necessary to ensure timely service delivery.
  • Collaborate with the Senior Team Leader and other team members to optimize scheduling and routing strategies.
  • Generate and provide reports on service metrics and dispatch activities.

Qualifications:

  • High school diploma or equivalent; a degree or relevant certification is a plus.
  • Proven experience in a dispatcher, logistics, or a similar role.
  • Excellent communication skills, both written and verbal, with the ability to remain calm and professional under pressure.
  • Strong organizational and multitasking abilities, with keen attention to detail.
  • Proficient in using dispatch software, GPS mapping tools, and Microsoft Office Suite.
  • Ability to work a flexible schedule, including weekends and holidays, as needed.
  • Strong problem-solving skills and the ability to make quick, informed decisions.
  • Knowledge of the Davao City area and its geography is highly desirable.

  • Dispatch Coordinator

    3 days ago

    Quezon City, National Capital Region, Philippines RABG Trading Inc. Full time ₱350,000 - ₱600,000 per year

    The Logistics/Dispatch Coordinator is responsible for coordinating the timely and accurate dispatch of goods to retail stores, warehouses, partners, and customers. This role plays a critical part in the logistics chain, ensuring that inventory moves efficiently, orders are fulfilled correctly, and deliveries meet customer expectations. The officer will work...

  • Dispatcher Supervisor

    3 days ago

    Quezon City, National Capital Region, Philippines Fly Kitchen - Makati Full time ₱900,000 - ₱1,200,000 per year

    The Dispatcher Supervisor oversees the daily activities of dispatch staff, ensuring efficient coordination of deliveries, drivers, and routes. This role is responsible for monitoring schedules, resolving operational issues, and ensuring service standards are met while maintaining cost efficiency and compliance with company policies.Key...

  • Food Dispatcher

    3 days ago

    Makati City, National Capital Region, Philippines Mouthful Concept Corporation Full time ₱150,000 - ₱250,000 per year

    Key Responsibilities:Receive and process food orders accurately.Coordinate with kitchen and delivery staff for efficient dispatch.Monitor delivery schedules and resolve delays.Maintain clear records of orders and deliveries.Ensure food quality and order accuracy before dispatch.Requirements:High school diploma or equivalent.Experience in dispatch, logistics,...

  • Cashier/Dispatcher - Regalado QC

    2 days ago

    Quezon City, National Capital Region, Philippines CloudEats, Inc. Full time ₱104,000 - ₱130,878 per year

    Location: Unit D Block 51 Lot 2A, Bristol Street, Quezon City MAIN SCOPE:Ensure proper recording of Sales through the Point of Sale systems present inside the kitchen and provision of Official Receipts to all ordersAssist in the availability of products for sale through the proper maintenance and update of the item inventory in Alfred and third-party...

  • Operations and Dispatch Manager

    3 days ago

    Marikina City, National Capital Region, Philippines Gelo Trucking Services Full time ₱900,000 - ₱1,200,000 per year

    Oversee daily dispatch operations, ensuring timely and efficient deployment of vehicles and personnelDevelop and implement operational strategies to improve logistics efficiency and cost-effectivenessCoordinate closely with drivers, helpers and clients to ensure smooth delivery schedulesMonitor real-time fleet movement and respond proactively to delays,...

  • Dispatch and Operations Manager

    3 days ago

    Marikina City, National Capital Region, Philippines Gelo Trucking Services Full time ₱900,000 - ₱1,200,000 per year

    Oversee daily dispatch operations, ensuring timely and efficient deployment of vehicles and personnelDevelop and implement operational strategies to improve logistics efficiency and cost-effectivenessCoordinate closely with drivers, helpers and clients to ensure smooth delivery schedulesMonitor real-time fleet movement and respond proactively to delays,...

  • Delivery Dispatching Head

    3 days ago

    Quezon City, National Capital Region, Philippines Cedarside Industries, Inc. Full time $40,000 - $60,000 per year

    Duties and ResponsibilitiesResponsible for checking of actual items for delivery versus sales invoice and delivery receipts.In charge of the distribution and dispatching of deliveries. Ensure the timely and accurate delivery of goods to customers.Effectively allocate resources, including vehicles and manpower requirements.Monitors the status of delivery and...

  • Flight Dispatch Officer

    1 week ago

    Makati City, National Capital Region, Philippines Global Virtuoso Full time ₱336,000 per year

    Position SummaryTo perform flight dispatch functions in accordance with the company and client's policies & procedures.To assist Duty Officer/Sr. OfficerDuties and ResponsibilitiesFlight PlanningInterprets & applies Aviation weather forecast (TAF, TTF, METAR).Interprets & applies Minimum Equipment List (MEL) from DDG Manuals.Determine relevance of NOTAM &...

  • Food Dispatcher-Dasma Village

    1 week ago

    Makati City, National Capital Region, Philippines Megacity general construction and development corporation Full time ₱150,000 - ₱300,000 per year

    Key Responsibilities:Receive and process food orders accurately.Coordinate with kitchen and delivery staff for efficient dispatch.Monitor delivery schedules and resolve delays.Maintain clear records of orders and deliveries.Ensure food quality and order accuracy before dispatch.Requirements:High school diploma or equivalent.Experience in dispatch, logistics,...

  • Delivery Dispatching Head

    4 weeks ago

    Quezon City, National Capital Region, Philippines Cedarside Industries, Inc. Full time

    Duties and ResponsibilitiesResponsible for checking of actual items for delivery versus sales invoice and delivery receipts.In charge of the distribution and dispatching of deliveries. Ensure the timely and accurate delivery of goods to customers.Effectively allocate resources, including vehicles and manpower requirements.Monitors the status of delivery and...