Master Data Associate, Operations

1 day ago

Makati City, National Capital Region, Philippines Booth and Partners Pte Ltd Full time $60,000 - $80,000 per year

About the Client

Softchoice Corporation, a World Wide Technology company, is a software and cloud-focused IT solutions provider that equips people to be engaged, connected and creative at work, and organizations to be agile, innovative, and secure by delivering AI-powered cloud and digital workplace solutions. Through our mission, we unleash the potential in people and technology to unlock value for our customers as we guide them through their transformation journey with comprehensive end-to-end solutions.

Job Summary:

As a Master Data Associate, Operations, you will work directly with Softchoice business functions and stakeholders to promote consistency, quality, integrity and standardization of master data across the entire organization. Your focus will be on creating and updating master data records in the appropriate systems in compliance with business policies, documented procedures and data quality requirements. You will also be engaged in supporting various aspects of the Master Data team's operations, including data incident management and data quality monitoring.

Job Responsibilities:
  • Process master data requests in accordance with data governance policies and guidelines, within the defined service level agreements
  • Create and update master data records in the appropriate systems
  • Identify and troubleshoot data issue raised by stakeholders and assess impacts of master data changes to downstream systems and business processes
  • Assess the validity of inbound requests against established policy and guidelines
  • Participate in the development and documentation of data maintenance processes
  • Maintain clear and up-to-date statuses on requests and incidents
  • Maintain open lines of communication with requestors
  • Drive compliance to established data management policies, processes and published Service Level Agreements (SLAs), while maintaining data accuracy and eliminating variability
  • Ensure data submissions are compliant with internal audit requirements
  • Identify and troubleshoot data quality issues and process improvement opportunities
  • Prepare and maintain accurate documentation of processes and procedures to support ongoing audit requirements

Requirements
  • Post-secondary Degree or Diploma.
  • 2 years of related experience in master data management and data quality management
  • Demonstrated analytical skills and comfort/experience working with data
  • Advanced proficiency in Microsoft Excel
  • Data collection and manipulation experience
  • Hands-on experience working with master data in SAP or similar ERP system
  • Excellent interpersonal, communication, organizational and time management skills A high level of professionalism and ability to work under pressure (with deadlines and multiple stakeholders)
  • Must be willing and able to work on a night shift schedule


Benefits WHAT WE OFFER:

Work-from-home setup
Great Place to Work-Certified Company
Premium HMO
Holistic employee experience
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program

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