Crew Travel Specialist

18 hours ago

Manila, National Capital Region, Philippines Carnival Corporation & plc Full time $40,000 - $60,000 per year
Job Description

CASI, Cruise Administration Services Inc, a Carnival Cruise Line entity in the Philippines currently has a Crew Travel Specialist available.
Only candidates located in the Philippines to apply.

Job Summary:

Ensure authorized travelers of Carnival Cruise Line, All Brands Group (shipboard and shoreside personnel), contractors and concierge have confirmed travel arrangements for air, hotel and ground arrangements. Manually secure reservations when the automation tools are unable to handle the request. Strong knowledge handling last minute crew movement changes along with travel needs

Essential functions:

  • Ensure reservations have been confirmed accurately, at the lowest possible cost. Obtain the required approvals when flights, hotel or car/transportation cost is above the established guidelines. Validate that all mandatory elements are in the reservation; correct discrepancies which may prevent travel information from being viewed online and/or via applicable systems. Obtain and communicate applicable VISA's and letters required. Review reports to ensure all travelers have active tickets and confirmation numbers for their entire travel itinerary. Apply detailed documentation to all bookings and reservations.
  • Utilize superior customer service skills when answering telephone calls and emails; assist inquiries as needed in a professional, friendly, timely and effective manner. Provide assistance with the booking tools and troubleshoot issues.Monitor department mailboxes and resolve or dispatch e-mails to the appropriate resources. Ensures that all last minute movement changes along with travel logistics are 100% complete within zero to seven days of ships assignments
  • Monitor assigned queues by reviewing and processing reservations; complete all required actions within the established timelines. Notify all stakeholders of airline schedule changes, forced overnights or inferior schedules.
  • Ensure all tickets and ticket exchanges are accurately processed using the correct form of payment based on contractual agreements and guidelines. Apply administrative fees when required and place unused tickets in theapplicable queue. Review reports to ensure all travelers have active tickets.
  • Assist with flight interruptions caused by weather, mechanical delays or other travel disruptions. Provide complete re-accommodations when needed, minimizing the inconvenience to the traveler.Apply detailed documentation to all bookings and reservations. Update the corresponding logs to reflect any additional expenses or savings
  • Research and resolve issues as necessary. Perform other job related functions as assigned and back-up other Travel Operations teams. Liaise with internal departments and related travel vendors as needed.

Qualifications:

  • High School Diploma or GED
  • Minimum 2 years of experience as a travel agent or in an airline reservation center agent. Sabre preferable
  • Detail-oriented with good analytical and organizational skills.
  • Superior written and verbal communication skills to handle sensitive issues in professional and courteous manner.
  • Ability to prioritize assignments, resolve issues independently and work effectively
  • Basic-level proficiency in Microsoft Word, Excel and PowerPoint.
  • Experience with GDS, preferably Sabre, making international and domestic reservations, faring, ticketing and would geographical knowledge
  • Must possess a valid passport. Participate in on-call rotation. Assist during irregular operations as needed

#LI-AO1

#LI-HYBRID

  • Crew Travel Coordinator

    3 days ago

    Manila, National Capital Region, Philippines beBeeTravel Full time ₱800,000 - ₱1,200,000

    Crew Travel Specialist Job DescriptionWe are seeking a highly organized and detail-oriented Crew Travel Specialist to join our team. The successful candidate will be responsible for ensuring authorized travelers have confirmed travel arrangements for air, hotel, and ground transportation.The ideal candidate will possess strong analytical and organizational...

  • Crew Travel Specialist

    19 hours ago

    Manila, National Capital Region, Philippines Carnival Corporation Full time $40,000 - $60,000 per year

    Job DescriptionCASI, Cruise Administration Services Inc,a Carnival Cruise Line entity in thePhilippinescurrently has a Crew Travel Specialist available.Only candidates located in the Philippines to apply.Job Summary:Ensure authorized travelers of Carnival Cruise Line, All Brands Group (shipboard and shoreside personnel), contractors and concierge have...

  • Officer, Crewing

    17 hours ago

    Manila, National Capital Region, Philippines Kuok (Singapore) Limited Full time $40,000 - $60,000 per year

    Ensure timely, smooth and successful crew changes operation. I. Undertakes the following tasks for assigned Principal's vessels: Planning of the crew changes of the vessels on Ratings crew, as applicable. Communication with principals and vessels on the planned crew changes. Communication with various department for the approval of the planned...

  • Officer, Crewing

    19 hours ago

    Manila, National Capital Region, Philippines Kuok Maritime Group Full time $40,000 - $60,000 per year

    Job DescriptionEnsure timely, smooth and successful crew changes operation.I. Undertakes the following tasks for assigned Principal's vessels:Planning of the crew changes of the vessels on Ratings crew, as applicable.Communication with principals and vessels on the planned crew changes.Communication with various department for the approval of the planned...

  • Senior Crew Management Specialist

    4 days ago

    Manila, National Capital Region, Philippines beBeeLeadership Full time ₱800,000 - ₱1,200,000

    Job Title: Senior Crew Management SpecialistThis is a unique opportunity to join our esteemed organization as a Senior Crew Management Specialist. In this role, you will be responsible for overseeing the activities of the Crewing Department, ensuring seamless execution of procedures and adherence to Principal instructions.The ideal candidate will have strong...

  • crewing processor

    17 hours ago

    Manila, National Capital Region, Philippines 247 International Corporation Full time ₱200,000 - ₱300,000 per year

    COMPANY: United Philippine Lines (UPL)Job description:Process the documents of lined-up crew members and active ex-crew to ensure that all their documents are valid and updated.Prepare the contract of approved crew members for POEA processing.Coordinates with flag state/visa section to ensure all documents are properly encoded.Coordinates with PEME section...

  • Crew Logistics Coordinator

    19 hours ago

    Manila, National Capital Region, Philippines V Full time $40,000 - $80,000 per year

    Location CountryPhilippinesWork LocationManilaWho are V?As a global leader in ship management and marine services, we add value to a vessel's operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical...

  • Crew Logistics Coordinator

    17 hours ago

    Manila, National Capital Region, Philippines V Group Limited Full time ₱500,000 - ₱1,000,000 per year

    Vacancy NoVN15027Employment TypePermanentLocation CountryPhilippinesWork LocationManilaWho are V?As a global leader in ship management and marine services, we add value to a vessel's operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and...

  • Crewing Staff

    19 hours ago

    Manila, National Capital Region, Philippines C.F. Sharp Holdings, Inc. Full time ₱250,000 - ₱500,000 per year

    Job Responsibilities: Receive documents from reporting crew including walk-in applicants Check documents if correct/complete/valid Advise on documents need renewal Follow-up missing requirements Assist in dispatch documentation Assist in CMIS/Portal updates for new/additional information and documents, background checks, and Marina...

  • Travel Specialist

    19 hours ago

    Manila, National Capital Region, Philippines Together Light Incorporated Full time $3,000 - $5,000 per year

    We're Hiring a Travel Specialist Do you have a passion for travel and helping others explore the world? If you've always dreamed of turning your love for travel into a career, we want to hear from youPosition: Travel SpecialistWork Set up: Office based (Manila)Rate: $3-$5 per hourWhat's in it for you?Competitive Salary + Sales Commission – Imagine...