HR Supervisor

JOB DESCRIPTION:

• The HR Supervisor will be responsible for overseeing and performing hands-on HR operations, particularly in manual timekeeping, payroll processing, and employee benefits administration. This role requires strong attention to detail, accuracy, and a deep understanding of end-to-end HR processes. The ideal candidate is proficient in Google Workspace, especially Google Sheets, and can develop and implement process improvements and automation to enhance HR efficiency. Prior experience in the BPO industry within the Clark Freeport Zone is highly preferred.

JOB RESPONSIBILITIES:

• Manage and perform manual timekeeping, ensuring accurate recording and validation of attendance and work hours.
• Oversee the end-to-end payroll process, including computation, review, and timely release of employee salaries.
• Administer employee benefits such as SSS, PhilHealth, Pag-IBIG, and other company-provided benefits.
• Ensure accurate government reports related to compliance, payroll, and benefits.
• Maintain and update employee records and ensure data integrity in HR systems and files.
• Prepare and analyze payroll and attendance reports for management.
• Handle employee inquiries related to payroll, benefits, and attendance concerns in a timely and professional manner.
• Develop and implement process improvements and automation tools using Google Sheets and other Google Workspace applications.
• Support recruitment, onboarding, and other HR functions as required.
• Ensure compliance with labor laws, company policies, and internal HR standards.
• Collaborate with management to enhance HR operational efficiency and employee satisfaction.

JOB REQUIREMENTS:

• Bachelor's degree in Human Resource Management, Psychology, Business Administration, or a related field.
• At least 3–5 years of hands-on experience in manual timekeeping, payroll processing, and employee benefits administration.
• Strong understanding of Philippine labor laws and government-mandated benefits (SSS, PhilHealth, Pag-IBIG, BIR).
• Proficient in Google Workspace, especially Google Sheets, with the ability to create templates, automate reports, and improve HR processes.
• Experience in the BPO industry, preferably within the Clark Freeport Zone, is an advantage.
• High attention to detail and accuracy in data management.
• Excellent organizational, communication, and interpersonal skills.
• Ability to handle confidential information with integrity and professionalism.
• Capable of working independently and managing multiple priorities in a fast-paced environment.

SKILLS:

• Manual timekeeping and payroll processing
• Employee benefits administration (SSS, PhilHealth, Pag-IBIG, BIR)
• Google Workspace proficiency, especially Google Sheets
• Process improvement and automation
• Knowledge of Philippine labor laws and compliance requirements
• Attention to detail and accuracy in documentation
• Analytical and problem-solving skills
• Strong communication and interpersonal abilities
• Organizational and multitasking skills
• Discretion and professionalism in handling confidential information

• Team leadership and coordination skills

• Proficient in HR Software and Tools

Hiring Process & Privacy Notice

Owens collects information from job applicants during the recruitment process.

Owens processes your personal data in a manner consistent with the data protection requirements for your location and the location of the hiring company. Owens may process your data on one or more of the following bases: entering into or the performance of a contract, consent, or legitimate interests. Owens operates in a number of international locations, and your application may be processed in any of these locations. International transfer of your personal data between Owens companies is subject to standard EU international contractual clauses, when applicable.

To obtain a job with one of our companies, you may be required to take assessment tests and complete and pass a background screening, including criminal records checks.

Information you will supply may be disclosed to third parties, including agents or vendors of the company you are applying to, law enforcement agencies, state or federal agencies, courts, schools, and employers, to handle the recruitment and background screening process. Information may be transmitted to another country other than the country you are located in or applying to, including countries outside the EU with a different level of data protection or inadequate data protection laws defined by the European Commission.

Recruitment information is generally retained for 6 months unless there is an extended legal mandatory retention period. If you would like us to keep your information for future career opportunities, please indicate your consent below. If you are hired, your information will be retained longer.

For more information on our privacy practices and your rights, visit the Owens OnLine Privacy Policies page.