Systems Operations Senior Specialist

When you work at Nasdaq, you're working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an inclusive culture where we're all valued for our unique perspective.

Here, you will work for a global tech leader committed to breaking down barriers to inclusive prosperity. We see technology as a means to free people up to work together more productively and effectively by centralizing data, analytics, and market intelligence.

Here, we're committed to building a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh thinking that is vital for our business and our clients.

This is a permanent full-time role based in Bonifacio Global City, Taguig following a hybrid work model setup (at least 2 in office days per week).

You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward. Every day brings many opportunities to learn & grow and rewards with a global impact we create.

In return, you will receive HMO coverage for you and your dependents, employee stock purchase plan, equity grant, retirement plan, annual bonus, free counseling sessions, subscription to e-learning platforms, fitness, wellness and more.

As a Systems Operations Senior Specialist, you will be responsible for Daily Technical Operations including Application Management and Support for all Nasdaq provided services. This includes 24/7 Technical Operations and Application Support, managing Incidents for both internal and external customers, installing application updates and maintaining operational documentation and procedures

• Independently performs real-time monitoring of systems for software/hardware errors, failures and capacity issues; troubleshoot, diagnose and collaborate with other analysts and development team, using deep expertise and knowledge of industry trends.

• Independently performs startup and shutdown of core systems, leads recovery procedures, scheduling, backups, and monitors batch processes.

• Using deep expertise and knowledge of industry trends, independently troubleshoots complex order entry and market data connectivity issues with clients, exchanges, market centers, and network providers.

• Using deep expertise and knowledge of industry trends, independently reviews system capabilities, department workflow, and scheduling requirements and evaluate for efficiencies and improvements.

• Independently configures, installs, maintains and upgrades computer systems hardware and software.

• Manages security of operating systems.

• Education: Degree qualified in Computer Science, Information Systems or other related discipline, or equivalent work experience in Data Center, Trading, Computer, or Network Operations. 

• Knowledgeable in Unix / Linux commands from basic to advanced

• Experience working in Agile and DevOps work environments.

• Experience writing shell scripts in Bash/Ruby/Python.

• Experience with Gitlab, configuration management (Ansible/Chef/Puppet), containerization (Docker), Cloud (AWS) and orchestration systems (Kubernetes) a plus.

• Experience Required: At least 5 years. 

• Special Qualifications: Certifications relevant for the role. 

Please follow through by clicking the "Apply" link and submitting your application. If your skills and experience are a match, we will be in touch soon. In the meantime, please visit our website and social media channels to learn more about our innovative business, inclusive culture and discover why Nasdaq Manila is Great Place To Work certified

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.