Call Center

1 day ago

Cebu City, Central Visayas, Philippines AL-ALAMIA INTERNATIONAL MANPOWER SERVICES Full time ₱150,000 - ₱250,000 per year

About the role

We are seeking enthusiastic and customer-focused individuals to join our dynamic call centre team at AL-ALAMIA INTERNATIONAL MANPOWER SERVICES' as Call Center Agents. In this full-time role, you will be responsible for providing exceptional customer service and support to our clients from our office located in Central Cebu City Cebu.

What you'll be doing

  • Answering incoming calls and responding to customer inquiries and concerns in a professional and efficient manner
  • Providing accurate information and guidance to customers
  • Resolving customer issues and complaints by offering appropriate solutions
  • Maintaining detailed records of all customer interactions
  • Adhering to call quality and performance standards set by the company
  • Contributing to a positive and collaborative team environment

What we're looking for

  • Strong communication and interpersonal skills with the ability to provide excellent customer service
  • Previous experience in a call centre or customer service role, preferably in the Call Centre & Customer Service industry
  • Proficiency in English, both verbal and written
  • Ability to work well under pressure and meet deadlines
  • Strong problem-solving and decision-making skills
  • Familiarity with customer relationship management (CRM) software
  • Attention to detail and a commitment to accuracy

What we offer

At AL-ALAMIA INTERNATIONAL MANPOWER SERVICES', we are committed to providing our employees with a supportive and rewarding work environment. We offer competitive salary, performance-based bonuses, and opportunities for career growth and development. Additionally, we provide comprehensive medical and dental coverage, as well as opportunities for continuing education and training.

About us

AL-ALAMIA INTERNATIONAL MANPOWER SERVICES' is a leading provider of call centre and customer service solutions, serving clients across a wide range of industries. Our mission is to deliver exceptional customer experiences that exceed our clients' expectations. We pride ourselves on our commitment to innovation, teamwork, and a positive work culture that empowers our employees to thrive.

If you are eager to join a dynamic and rewarding work environment, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button to submit your application.

  • Call Center Agent

    7 days ago

    Cebu City, Central Visayas, Philippines StaffSmart Outsourcing Full time ₱150,000 - ₱250,000 per year

    About the role Join the dynamic team at StaffSmart Outsourcing as a Call Center Agent. In this full-time, customer-facing role, you will be the voice of the company, providing exceptional service to our clients. Based in the IT Park, Cebu City, you will play a crucial part in the success of our call center operations.What you'll be doingHandle inbound and...

  • Call Center

    1 day ago

    Cebu City, Central Visayas, Philippines FIL-STAR MARITIME CORPORATION (FORMERLY SANKO FIL-STAR MARITIME CORPORATION Full time ₱150,000 - ₱250,000 per year

    About the role FIL-STAR MARITIME CORPORATION (FORMERLY SANKO FIL-STAR MARITIME CORPORATION) is seeking enthusiastic Call Center agents to join our team in Cebu City, Cebu. This is a full-time position where you will be responsible for providing exceptional customer service and support to our clients.What you'll be doingAnswering inbound customer calls and...

  • Call Center Agent

    1 week ago

    Cebu City, Central Visayas, Philippines Neksjob RGC Cebu Full time ₱150,000 - ₱250,000 per year

    Neksjob RGC Cebu is hiring a Full time Call Center Agent role in Cebu City, Central Visayas. Apply now to be part of our team.Job summary:Flexible hours availableQualifications:6 months of call center experienceHigh School or Senior High School graduateBasic computer proficiencyStrong verbal and written communication skillsBenefits:-Competitive salary with...

  • Call Center Agent

    1 week ago

    Cebu City, Central Visayas, Philippines GDV BUSINESS SERVICES CO. Full time ₱20,000 - ₱30,000 per year

    Job OpeningCall Center AgentJob IndustryOutsourcing/OffshoringJob TypeFull-TimeExperience LevelEntry LevelDate Posted Job LocationJose Maria del Mar Street 9FCebu City6000Lalawigan ng CebuPhilippinesCompany InformationGDV StackPHJose Maria del Mar Street 9F, 11F, 12F, Cebu City, 6000 Lalawigan ng Cebu Jose Maria del Mar Street 9F, 11F, 12F, Cebu City, 6000...

  • Call Center Agent

    3 days ago

    Cebu City, Central Visayas, Philippines ORIENT HOPE AGENCIES INC. (FOR. SEA HORSE MANNING) Full time ₱20,000 - ₱40,000 per year

    About the role We are seeking enthusiastic and customer-focused Call Center Agents to join our dynamic and growing team at ORIENT HOPE AGENCIES INC. (FOR. SEA HORSE MANNING). This is a full-time, virtual role, allowing you to work from the comfort of your own home in Cebu City, Cebu.What you'll be doingProviding exceptional customer service through inbound...

  • Call Center Agent

    3 days ago

    Cebu City, Central Visayas, Philippines STACKph EOR Full time ₱240,000 - ₱360,000 per year

    Call Center Agent – Cebu Site (No Experience Needed)Location: Cebu City, CebuAbout the Role:We are hiringCall Center Agentsto join our growing team in Cebu. This opportunity is open forfresh graduates, career shifters, and experienced agents who are ready to start immediately.Qualifications:Open for applicants with no BPO experienceFresh graduates and...

  • Call Center Representative

    1 week ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱180,000 - ₱360,000 per year

    Job Overview:We are seeking enthusiastic and customer-oriented Call Center Representatives to join our growing team. You will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring a positive customer experience. This role is ideal for individuals who have strong communication skills, enjoy...

  • Call Center Representative

    3 days ago

    Cebu City, Central Visayas, Philippines Fusion CX Full time ₱150,000 - ₱250,000 per year

    Fusion CX is Hiring for Finance - Call Center Representative, Cebu Site.*must have at least 6 months BPO experienceResponsibilities:Managed both inbound and outbound customer calls, addressing a variety of inquiries and concerns.Provided pre-finance and post-finance support, including assistance with parts inquiries, returns, replacements, refunds, and order...

  • Call Center Associate

    3 days ago

    Cebu City, Central Visayas, Philippines Viventis Search Asia Full time ₱150,000 - ₱250,000 per year

    Job SummaryWe are seeking customer-focused and detail-orientedCall Center Associatesto join our Amazon support team. The role involves handling inbound and outbound customer interactions, assisting with orders, returns, product inquiries, account support, and ensuring a high level of customer satisfaction.Key ResponsibilitiesAnswer inbound calls, chats,...

  • Call Center Representative

    1 week ago

    Cebu City, Central Visayas, Philippines InTouchCX Cebu Full time ₱180,000 - ₱300,000 per year

    InTouchCX Cebu is hiring a Full time Call Center Representative role in Cebu City, Central Visayas. Apply now to be part of our team.Job summary:Flexible hours availableExpected salary: ₱15,000 - ₱25,000 per month