
Customer Solutions Associate
3 days ago
Job Title: Customer Solutions Associate (on-site)
Company: EDJ DATA
Job Type: Full-time
Schedule: 8-hour shift (US Time Zone)
Work Location: In person/On-site (IT Park, Apas, Cebu City 6000, Cebu, PH)
About Us:
EDJ Data provides an unparalleled class of service and approach to client satisfaction, helping organizations achieve greater efficiency. Our Virtual Staffing Solutions provide the perfect solution to help you focus on what truly matters to their business.
We are seeking a highly organized, dedicated, and experienced associate to join our team in support of a distinguished client, an industry leader in providing innovative solutions for commercial and residential spaces across the United States.
As we expand, we are looking for a proactive and detail-oriented professional who will play a key role in strengthening operations and enhancing client engagement.
Key Responsibilities
Invoicing & Estimates
Prepare and issue accurate client invoices in a timely manner
Generate detailed project estimates based on scope, requirements, and materials
Monitor payments and manage follow-ups on outstanding invoices
Drawing & Plan Support (a plus)
Assist in creating and updating basic layout drawings or plan regions using AutoCAD, SketchUp, or similar tools
Collaborate with the project team to ensure accuracy and compliance with specifications
Client Outreach & Cold Calling
Conduct professional outbound calls to prospective clients (e.g., contractors, property managers)
Introduce company services, build rapport, and schedule follow-ups or demos
Maintain accurate records in the CRM and track outreach effectiveness
Sales experience
Qualifications
Minimum 2–3 years of experience in the BPO industry, with a background in customer service, administration, or related roles (engineering knowledge is a plus)
Familiarity with invoicing platforms (e.g., QuickBooks, FreshBooks)
Basic knowledge of technical drawing tools or a strong willingness to learn
Excellent communication skills, both verbal and written, with a professional phone presence
Highly organized, proactive, and able to work independently with minimal supervision
Strong problem-solving abilities and adaptability in a fast-paced environment
Flexible to work various shifts, including evenings, weekends, and holidays, if required
Educational Requirement: High school diploma or equivalent are welcome to apply; bachelor's degree preferred.
Preferred Skills
Experience in the construction, architecture, or interior design industry is a plus
Proficiency in CRM systems (e.g., HubSpot, BlueBeam, GoHighLevel) is a plus
Exposure to graphic or technical drawing
Previous experience handling invoicing and project estimates
What We Offer
Competitive salary package (to be discussed during the final interview or job offer stage)
Clear growth opportunities within a dynamic and expanding organization
Paid holidays and HMO coverage after 3 months of employment
Performance-based salary review (increase) after 6 months and after 1 year of employment.
To get started: Please also fill out this application form
Applicant Registration Form
-
Customer Support Associate
3 days ago
Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time ₱20,000 - ₱26,000 per yearCustomer Support Associate – Financial AccountLocation: Cebu CityWork Setup: Onsite | Shifting ScheduleGrow Your Career in Customer ExperienceTake on a role where your skills create real value. As a Customer Support Associate, you'll assist clients with their financial needs by providing clear solutions, professional guidance, and excellent service. This...
-
Customer Service Associates
1 day ago
Cebu City, Central Visayas, Philippines TORCH Solutions Full time $104,000 - $130,878 per yearJoin our dynamic team as a Customer Service Retail Associate. Based in our Cebu City office, this full-time role will see you providing exceptional customer service to our clients. You will be the first point of contact, ensuring a seamless and positive experience for all our customers.What you'll be doingResponding to customer inquiries and resolving issues...
-
Customer Support Associate
3 days ago
Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱180,000 - ₱260,000 per yearCustomer Support Associate – Financial AccountLocation: Cebu CityWork Setup: Onsite | Shifting ScheduleGrow Your Career in Customer ExperienceTake on a role where your skills create real value. As a Customer Support Associate, you'll assist clients with their financial needs by providing clear solutions, professional guidance, and excellent service. This...
-
Customer Service Associate
1 week ago
Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per yearWork Avenue and Business Solutions Incorporated is seeking energetic and dedicated individuals to join our dynamic team as Customer Service Associates. This full-time position is based in Cebu, Central Visayas, and offers an excellent opportunity for those looking to kickstart their career in customer service, including fresh graduates.What you'll be...
-
Customer Service Associate
3 days ago
Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time ₱23,000 per yearCustomer Service Associate - HealthcareLocation: Cebu CityWork Setup: Onsite | Shifting Schedules | Night ShiftBuild a Rewarding Career in Healthcare SupportReady to make a difference while working in a stable and fast-growing industry? Join us as a Customer Service Associate for our healthcare account and be the first line of support for members' inquiries...
-
Customer Service Associate
3 days ago
Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱240,000 - ₱276,000 per yearCustomer Service Associate - HealthcareLocation: Cebu CityWork Setup: Onsite | Shifting Schedules | Night ShiftBuild a Rewarding Career in Healthcare SupportReady to make a difference while working in a stable and fast-growing industry? Join us as a Customer Service Associate for our healthcare account and be the first line of support for members' inquiries...
-
customer service associate
3 days ago
Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱180,000 - ₱360,000 per yearA Customer Service Associate helps customers by answering questions, solving problems, and making sure they have a positive experience. This role involves handling inquiries by phone, email and working with other teams to resolve issues. Strong communication and a helpful attitude are key.
-
Customer Associate for Logistics Account
2 weeks ago
Cebu City, Central Visayas, Philippines TORCH Solutions Full time ₱60,000 - ₱120,000 per yearWe are seeking a dedicated and customer-focused Customer Associate Logistics to join our team in Cebu City, Cebu. In this full-time position, you will be responsible for providing exceptional customer service and support to our clients in the manufacturing, transport, and logistics industries.What you'll be doingServing as the primary point of contact for...
-
Customer Service Associate
1 week ago
Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time ₱150,000 - ₱250,000 per yearCustomer Service Associate Cebu City | Onsite | Shifting / Night ShiftQualifications:Senior High School graduate, or completed at least 2 years in college with no back subjectsAt least 1 year of international BPO experience (for undergraduates)College graduates are welcome to apply, with or without BPO experienceStrong English communication skillsWilling to...
-
Finance Associate
3 days ago
Cebu City, Central Visayas, Philippines Equicom Solutions Inc Full time ₱1,200,000 - ₱2,400,000 per yearAbout the role Equicom Solutions Inc., a leading provider of financial and accounting services, is seeking a talented Finance Associate to join our expanding team in Cebu, Central Visayas. As a Finance Associate, you will play a pivotal role in supporting the overall financial operations and reporting for our Cebu branch. This is a full-time position,...