Broker Support Officer

1 hour ago

Ortigas Metro Manila, Philippines Ezy Service Centre Corporation Full time ₱40,000 - ₱60,000 per year

Junior Broker Support Officer 

Australian Mortgage Broking Firm

Summary:

This role involves proactively supporting our client's Brokers, helping to ensure that applications are submitted and processed efficiently, and that customers are provided with a first-class service experience. Success in this position requires good attention to detail, confident communication skills, and a strong customer service mindset.

Responsibilities:

Application Support:

  • Complete data entry of applications and customer information.
  • Check mortgage applications and paperwork for accuracy and completeness.
  • Assist with verifying details such as income, employment history, identification, and supporting documents.
  • Help with ensuring that applications meet eligibility and compliance requirements before submitting to lenders.
  • Organise property valuations using the CoreLogic platform.

Communication:

  • Liaise with loan officers, applicants, and third-party vendors to gather information and resolve discrepancies.
  • Provide clear and timely updates on application status and credit assessment to all relevant parties.

Documentation Management:

  • Organize and manage all required documents for mortgage applications.

Customer Sales and Service:

  • Handle phone calls and emails with utmost professionalism and efficiency.
  • Build trust and customer satisfaction by providing a first-class service experience.
  • Support customers through the application process and document requirements.
  • Ensure Lender pricing requests are handled efficiently.
  • Respond promptly to enquiries from both internal and external stakeholders.
  • Proactively support internal mortgage brokers and other team members.

Qualifications and Experience:

  • Confident spoken and written English.
  • Accurate typing/data entry/keyboard skills.
  • Experience or knowledge of Australian mortgage industry a big advantage.
  • Good MS Office skills, especially Outlook and Excel.
  • Positive mindset and "can-do" approach.

Preferred:

  • Experience in Australian Mortgage Industry.
  • Experience using CRM platforms, especially Infynity.
  • Knowledge of property platforms, especially CoreLogic.
  • An understanding of pricing requests and mortgage lender policies.

We're offering:

  • Competitive salary (based on skills and experience).
  • Attractive allowances and benefits.
  • Bonus structure tied to loan settlements.
  • A supportive and friendly work environment.
  • Australian schedule (morning/day shift).
  • Full time onsite role based in Robinsons Equitable Tower, Ortigas Center.

  • Broker Support Officer

    4 weeks ago

    , Metro Manila, Philippines Ezy Service Centre Corporation Full time

    Junior Broker Support OfficerAustralian Mortgage Broking Firm Summary: This role involves proactively supporting our client’s Brokers, helping to ensure that applications are submitted and processed efficiently, and that customers are provided with a first-class service experience. Success in this position requires good attention to detail, confident...

  • Mortgage Broker Support Officer

    2 weeks ago

    Manila, National Capital Region, Philippines ConnectOS Full time ₱40,000 - ₱80,000 per year

    Schedule: Monday - Friday (6:00 AM - 3:00 PM PHT)What are we looking for?The purpose of a Broker Support Officer is to assist Australian mortgage brokers with administrative tasks to prepare, process and track loan applications. The role requires you to communicate with relative stakeholders, prepare documentation, keep systems and CRMs updated, and follow a...

  • Client Support Officer

    1 hour ago

    Ortigas, Metro Manila, Philippines Boutique Outsource Solutions Pty Ltd Full time ₱550,000 - ₱800,000 per year

    OverviewJoin a dynamic team supporting Australian mortgage operations As a Client Support Officer, you will play a critical role in the end-to-end mortgage process, working closely with clients, brokers, and lenders to ensure a seamless experience.Perks You'll Enjoy If Hired:Competitive salary package25 days of paid leaveHMO coverage from Day 1Travel and...

  • Broker/Lending Support

    56 minutes ago

    Manila, National Capital Region, Philippines The Trustee for 3 Bears Trust Full time $48,000 - $60,000 per year

    We are seeking an experienced and detail-oriented Mortgage Broker Support / Loan Processor to join our team on a full-time (40 hours per week) basis. The ideal candidate will have hands-on experience in Broker Engine and Flex (AFG) systems, with at least five years of end-to-end loan processing experience.Commercial lending exposure will be highly regarded,...

  • Broker Administration Support

    3 weeks ago

    Manila, Philippines AS White Global Full time

    An Australian insurance brokerage is seeking a Broker Administration Support Officer to assist its commercial broking team with backend operations, renewal preparation, and insurer coordination. This newly created role is ideal for someone with solid experience in insurance administration who is looking to deepen their exposure to complex risk profiles and...

  • Broker Administration Support

    2 weeks ago

    Manila, Philippines ASW Full time

    Job Description THE OPPORTUNITY An Australian insurance brokerage is seeking a Broker Administration Support Officer to assist its commercial bro team with backend operations, renewal preparation, and insurer coordination. This newly created role is ideal for someone with solid experience in insurance administration who is looking to deepen their exposure to...

  • Broker Sales Officer

    2 weeks ago

    Manila, National Capital Region, Philippines Ayala Land Premier Full time ₱400,000 - ₱600,000 per year

    The position supports the Ayala Land Premium Broker Network team in managing broker relations and ensuring the effective promotion of Ayala Land's premium projects. It calls for a results-oriented professional with strong coordination and communication skills, capable of fostering productive partnerships and driving excellence in project representation.To...

  • Broker Coordinator

    2 weeks ago

    Bonifacio Global, Metro Manila, Philippines Living Spring communities Realty and Development Corporation Full time ₱400,000 - ₱600,000 per year

    Client CoordinationServe as the primary point of contact for client inquiries, updates, and scheduling needs.Assist in onboarding new clients and maintaining positive client relationships.Documentation & CompliancePrepare, review, and maintain contracts, agreements, proposals, and other brokerage documents.Ensure all files meet regulatory, company, and...

  • Client & Broker Specialist

    44 minutes ago

    Manila, National Capital Region, Philippines CXC Full time ₱900,000 - ₱1,200,000 per year

    We're looking for adetail-oriented and proactive professionalto support our corporate clients and brokers. This role is perfect for someone with experience inbroker support, client servicing, or insurance operations. You'll ensure smooth policy management, accurate documentation, and strong client/broker relationships.Qualifications2–5 years in insurance...

  • VA - Finance Broker Support

    2 weeks ago

    Manila, National Capital Region, Philippines Xtrategy Finance Group Full time ₱360,000 - ₱480,000 per year

    *** Exciting Opportunity: Join Our Team as a Virtual Assistant – Finance Broker Support ***Join our dynamic team at Xtrategy Finance Group as a VA – Finance Broker Support, where you'll play a crucial role in delivering exceptional service to our clients while advancing your career in the financial services industry.What we are looking...