Customer Service Representative
1 week ago
JOB DUTIES AND RESPONSIBILITIES:
- Generates and manages online operations and serves as the point-person of online platforms such as Lazada, Shopee and other marketplace.
- Answers all customer queries and concerns on Facebook messenger, Instagram and official email address
- Answers and addresses customer queries and concerns on e-commerce platforms including chat, questions and reviews
- Coordinates with sales and operations team with regards to customer inquiries and concerns as needed
JOB REQUIREMENTS:
- Candidate must possess at least a Bachelor's/College Degree, Business Studies in Management, Marketing or equivalent
- With good interpersonal, oral and written communication skills
- With people skills, knowledgeable of sales principles and customer service practices
- Fresh Graduates are welcome to apply
Job Type: Full-time
Benefits:
- Company Christmas gift
- Company events
- Free parking
- On-site parking
Work Location: In person
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