Customer Service Representative

2 weeks ago

Dasmariñas, Calabarzon, Philippines RGMC Group of Companies Full time ₱240,000 - ₱360,000 per year

JOB DUTIES AND RESPONSIBILITIES:

  • Generates and manages online operations and serves as the point-person of online platforms such as Lazada, Shopee and other marketplace.
  • Answers all customer queries and concerns on Facebook messenger, Instagram and official email address
  • Answers and addresses customer queries and concerns on e-commerce platforms including chat, questions and reviews
  • Coordinates with sales and operations team with regards to customer inquiries and concerns as needed

JOB REQUIREMENTS:

  • Candidate must possess at least a Bachelor's/College Degree, Business Studies in Management, Marketing or equivalent
  • With good interpersonal, oral and written communication skills
  • With people skills, knowledgeable of sales principles and customer service practices
  • Fresh Graduates are welcome to apply

Job Type: Full-time

Benefits:

  • Company Christmas gift
  • Company events
  • Free parking
  • On-site parking

Work Location: In person

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