Guest Service Manager

Filinvest Hotel: CRIMSON RESORT & SPA MACTANIn accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Mactan, and under the direct supervision of the Guest Services Manager, the Guest Services Officer is responsible for the general administration and profitability of the operation of the villa and guest...

Welcomes, bills & books guests/clients.Acts as an information officer at the reception area.Performs cashiering duties, credit and collection.Collect payments from guests/clients and remit them accordingly.Receive and transfer phone calls to and from the clients/guests.Endorses to next shift accurate and detailed generated sales/income, reservations,...

DepartmentGuest ServicesEmployee TypeProbationaryJob ResponsibilitiesHandle in-bound and outbound via various communication channels including social mediaDevelops a rapport with external and internal customers of NUSTAR to establish customer loyaltyExcellent knowledge of property products, reservation system and customer serviceEnsure resolution of all...

JOB SUMMARYThe Guest Service Officer is responsible for delivering outstanding guest experiences by providing warm, efficient, and professional front desk services. This role ensures smooth check-in and check-out processes, handles guest inquiries, manages reservations, and coordinates with other hotel departments to fulfill guest needs. The Guest Service...

Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationSheraton Cebu Mactan Resort, Punta Engano Road, Cebu, Philippines, Philippines, 6015VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPosition SummaryOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build...

FILINVEST COMPANY: Crimson Resort & Spa MactanThis role is responsible in ensuring guest satisfaction by providing personalized service to guests in the most courteous and efficient manner as well as contributing to optimizing room sales. This role is also responsible for providing complete and accurate information in response to internal and external...

Description HOTEL DESCRIPTIONThe 142-key Fairfield by Marriott Cebu Mandaue City is the first internationally branded hotel to enter the Mandaue market. The hotel offers a 60-seater restaurant, and has 3 event spaces with a total event space of 320 SQ M.  The site is situated along A.C. Cortes Avenue in Mandaue City and is less than 20 minutes' drive from...

HOTEL DESCRIPTION The 142-key Fairfield by Marriott Cebu Mandaue City is the first internationally branded hotel to enter the Mandaue market. The hotel offers a 60-seater restaurant, and has 3 event spaces with a total event space of 320 SQ M.  The site is situated along A.C. Cortes Avenue in Mandaue City and is less than 20 minutes' drive from Mactan-Cebu...

FILINVEST COMPANY: Crimson Resort & Spa Mactan This role is responsible in ensuring guest satisfaction by supervising the personalized services to guests in the most courteous and efficient manner as well as contributing to optimizing room sales especialy with Korean guests/ clients. Responding to customer requestsUpdates and records all guest information...

Hotel: Sunday Hevea Hotel and Resort, PampangaPosition: Guest Service Associate (Front Office / Reception)Salary: PHP 12,000 – 14,300 (depending on experience & property)Responsibilities:Welcome guests warmly and handle check-ins/check-outs efficiently.Manage reservations and maintain guest records.Provide accurate information on hotel facilities,...