Application Support Analsyt

2 days ago

Makati City, National Capital Region, Philippines The Citco Group Limited Full time $40,000 - $60,000 per year
Job Description

Junior Application Support Analyst

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.

For more information about Citco, please visit

About the Team & Business Line:

Proprietary software solutions and innovation are at the core of what differentiates Citco in the alternative investment space. Through our network of global development centres, Citco invests heavily in technology development, security, and infrastructure to ensure our clients continue to receive award-winning products that underpin our commitment to service excellence.

As a core member of our Product Support team you will work with dedicated professionals to ensure our clients maintain access to their critical information assets while keeping Citco ahead of industry trends.

Your Role:

As a member of the Monitoring and Application Verification (MAV) team, the Junior Application Support Analyst will cover day to day monitoring of supported applications. This role will also ensure our applications are ready for business especially after maintenance work such as patching or software releases.

This is a demanding role within a fast-paced business unit requiring customer facing skills, attention to detail, and the ability to work in a team environment. Experience in the financial industry, including understanding of investment portfolio accounting and investor relations processing is a plus.

About You:

The successful candidate will:
  • Have strong oral and written communication skills, especially with other team members including managers, peers and business stakeholders
  • Be an effective team contributor with a passion for growth, new technologies and automation
  • Be committed to ongoing technical development and/or certification
  • Demonstrate effective teamwork and working relationships with others
  • Troubleshoot and isolate application issues effectively and efficiently
  • Monitor alerts through different channels and take action based on documented procedures
  • Identify urgency and proper prioritization of concurrent tasks or issues
  • Have experience with System/Application Administration and Support including:
    • Unix/Windows Servers navigation and scripting
    • Windows Desktop/User session navigation
    • Oracle/SQL/PostgreSQL DB familiarity and query building
    • AWS navigation and troubleshooting
  • Familiarity or experience with development such as Java or Python is a plus
Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection

#LI-AD2

  • Application Support Analsyt

    6 days ago

    Makati City, National Capital Region, Philippines Citco Group of Companies Full time

    Junior Application Support AnalystAbout CitcoCitco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.For more information about Citco, please...

  • Application Support Analsyt

    2 days ago

    Makati City, National Capital Region, Philippines Citco Full time $40,000 - $80,000 per year

    Junior Application Support AnalystAbout CitcoCitco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.For more information about Citco, please...

  • Application Support Analsyt

    2 days ago

    Makati City, National Capital Region, Philippines The Citco Group Limited Full time $40,000 - $80,000 per year

    Job DescriptionJunior Application Support AnalystAbout CitcoCitco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.For more information about...

  • Application Support Analsyt

    2 days ago

    Makati City, National Capital Region, Philippines The Citco Group Limited Full time $40,000 - $60,000 per year

    Junior Application Support AnalystAbout CitcoCitco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs. For more information about Citco, please...

  • Application Support

    2 days ago

    Makati City, National Capital Region, Philippines WeSupport Incorporated Full time $80,000 - $120,000 per year

    QualificationsIs an IT graduate, or an Industrial Engineering, or any related courseHas at least 4 years' experience as Application SupportKnowledgeable in the documentation (e.g., process flow, UAT, user's manuals, etc.)Has very good communication skillsHas very good analytical skillsSAP knowledge is a plus.Payment system knowledge is a plus.Job...

  • Application Support Officer

    1 week ago

    Makati City, National Capital Region, Philippines AXA Full time

    OverviewThe Application Support Officer provides second-level support for Distribution IT Solutions, ensuring the stability, performance, and availability of applications used in distribution operations. This role involves investigating and resolving application issues, coordinating with internal teams and vendors, and ensuring that distribution systems...

  • IT Application Support Engineer

    2 days ago

    Makati City, National Capital Region, Philippines Vela Ventures Full time $40,000 - $60,000 per year

    Summary:The IT Application Support Engineer plays a crucial role in ensuring the smooth functioning of software applications within the organization. They are responsible for providing technical support, troubleshooting, and resolving issues related to various applications used by the company. Additionally, they collaborate with other IT teams and...

  • Application Support Engineer

    2 days ago

    Makati City, National Capital Region, Philippines LEIGHTON ASIA Full time ₱600,000 - ₱800,000 per year

    About the Role:We are seeking a detail-oriented and proactive Application Support Analyst professional to join our team. This role is critical in ensuring the smooth operation, maintenance, and enhancement of business applications used across the organization. You will work closely with internal stakeholders to provide technical and functional support,...

  • Application Support Engineer

    2 days ago

    Makati City, National Capital Region, Philippines EXCENT ONE INC. Full time ₱405,000 - ₱540,000 per year

    Are you a highly detailed, proactive, and experienced Application Support Engineer? If so, we want to hear from you.We are seeking a confident professional to take on challenging support activities, particularly in HRIS and .NET applications. You will be a key escalation point, collaborating with cross-functional teams to resolve complex issues, maintain...

  • SAP Application Support

    2 days ago

    Makati City, National Capital Region, Philippines IS PROFESSIONAL SERVICES OPC Full time $104,000 - $130,878 per year

    The SAP Application Support is responsible for providing ongoing support, maintenance, and troubleshooting for SAP applications. This role ensures the smooth operation of SAP modules by addressing user issues, system errors, and coordinating with technical teams for fixes and enhancements.Major Responsibilities:Perform 2nd Level SAP Support to ensure system...