Business Analyst
1 day ago
The Business Analyst will support process improvement, system enhancement, and data-driven decision-making for Octopus POS solutions. The role gathers and analyzes requirements, prepares documentation, supports product development, and works closely with cross-functional teams to ensure seamless POS operations.
Key Responsibilities:
- Analyze business processes and identify improvement opportunities.
- Gather, document, and validate business and technical requirements.
- Coordinate with product and development teams for POS features and enhancements.
- Prepare user stories, workflows, and specifications.
- Support UAT activities and track issues.
- Assist in data analysis and performance reporting.
- Facilitate meetings and requirement discussions.
- Support system rollout and user training materials.
Qualifications:
- Bachelor's degree in Business, IT, Computer Science, or related field.
- 2–4 years experience in business analysis; POS or retail tech background is a plus.
- Strong skills in requirements gathering, documentation, and process mapping.
- Familiarity with Jira, Confluence, and diagramming tools.
- Basic data analysis or SQL knowledge is an advantage.
- Excellent communication, analytical, and problem-solving skills.
- Ability to work in a fast-paced, collaborative environment.
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