Account Manager

1 day ago

Taguig, National Capital Region, Philippines Bershaw Consultancy Full time ₱900,000 - ₱1,200,000 per year

We're looking for a results-driven Account Manager with experience in merchant

acquisition and relationship management to join our growing Payment Services team.

This role is a combination of business development and account management and

you'll be responsible for acquiring new merchants, managing existing relationships, and

helping them grow through our suite of payment solutions.

What you'll do

● Identify, approach, and onboard new merchants across various industries to use our

payment services (e.g., POS terminals, QR payments, e-wallets).

● Build and maintain strong relationships with existing merchants to drive usage, retention, and satisfaction.

● Negotiate merchant discount rates (MDRs), commercial terms, and service agreements.

● Collaborate with internal teams (e.g., product, tech, and operations) to support smooth

onboarding and integration.

● Serve as the main point of contact for merchant queries, support, and escalations.

● Monitor account and portfolio performance, track transaction volumes, and identify

growth opportunities.

● Stay updated on industry trends, competitor offerings, and customer needs in the

payments and fintech space.

What we expect from you

● Bachelor's degree in Business, Marketing, Finance, or a related field.

● 2–4 years of experience in merchant acquisition, business development, or account

management, preferably in fintech, banking, payments, or e-commerce.

● Proven experience in closing deals and managing a high-volume portfolio.

● Excellent communication, presentation, and negotiation skills.

● Customer-focused mindset with a strong drive to exceed targets and KPIs.

● Self-starter with strong organizational and time management abilities.

● Ability to coordinate with international partners and stakeholders.

● Proven track record of meeting or exceeding quotas and receiving positive customer

feedback.

Job Type: Full-time

Work Location: In person

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