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IT Support
2 weeks ago
Qualifications:
Good in verbal and written communication skills
Experience in ticketing system(s) (i.e SNOW, SDP)
Knowledge and experience in report creation
Average skills in MS Excel
Keen knowledge to details
Able to render OT/Saturday duty if needed
Positive working attitude
Customer service skills
Main Duties and Responsibilities:
1. Provisioning of application for all PACS Workstation.
2. Evaluating, testing and acquire equipment related to PACS and Non-IT systems.
3. Monitoring server and storage conditions, making sure faulty components are escalated to concerned support providers.
4. Monitoring server and storage warranty coverage.
5. Manage and administer PACS systems.
6. Creating and updating documentation for servers, storage, and other equipment related to PACS.
7. Pleasing personality
8. Strong analytical and organizational skills with strong attention to details with ability to multi-task, prioritizing multiple objectives.
9. Willing to be assigned either in GC or in QC as necessary
Applications support by PACS:
- Caresteam (Vue PACS, Vue Motion, RIS)
- ISCV
Xperim
PACS Role:
- Support user's request via viber/gspace (merging, deleting, transferring, sending, importing and exporting of images ; revert study status' requested by doctors ; template problem ; not official in hcs ; sending of images via email requested by patients/doctors )
- Configuration of user's account (AD, RIS, ISCV)
- Hardware troubleshooting (PACS PCs, Image Printers, PACS Machines)
- Installation of PACS Software
- Troubleshooting of software's malfunction
- PACS Hardware inventory
- Deployment of PACS hardware
- Configuration of new PACS machines, pc and printer
- Reporting of issues to vendors
- Back up of images from machines (applicable only in Women's Healthcare Unit)
Top Qualification:
At least 6-months to 1 year experience in the Picture Archive and Communication System (PACS)
Good in computer hardware and software troubleshooting / Printer Troubleshooting
Good in verbal and written communication skills
Job Types: Full-time, Fresh graduate
Job Types: Full-time, Fresh graduate
Pay: Up to Php16,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Ability to commute/relocate:
- Taguig: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- At least 6-months to 1 year experience in the Picture Archive and Communication System (PACS)
Good in computer hardware and software troubleshooting / Printer Troubleshooting
Good in verbal and written communication skills
- Please include your Viber number for faster communication.
Education:
- Bachelor's (Required)
Location:
- Taguig (Required)
Work Location: In person
