Brand Experience

1 day ago

Quezon City, National Capital Region, Philippines Management and Executive Network, Inc. Full time ₱80,000 - ₱100,000 per year

Brand Experience & Compliance Manager

Role Summary:

We are looking for a visionary, detail-driven Brand Experience & Compliance Manager to lead the execution of the in-store brand presence across the retail ecosystems. This role is at the intersection of retail innovation, customer experience, and brand storytelling. You'll champion Apple's world-class standards in merchandising, training, and compliance - delivering a seamless, premium experience that reflects the brand at every customer touchpoint. You'll serve as the key connector between our retail teams and the principal, ensuring alignment, consistency, and excellence.

Job Description:

  • Lead the Retail Compliance & Merchandising Execution. Ensure all store locations meet Apple's exacting standards through regular merchandising audits, store visits, and process improvements. Drive a flawless, consistent Apple retail experience across all formats.
  • Own the Apple SEED Training Journey. Champion the Apple SEED training program across retail, ensuring every store team member is trained, inspired, and up-to-date with the latest innovations, values, and retail principles.
  • Execute On-Brand Visual Excellence. Oversee the implementation of all visual merchandising, fixture placement, and digital displays in accordance with the principal's global guidelines—ensuring every detail reflects the brand's iconic design language.
  • Deliver Planograms. Maintain up-to-date planograms for the brand zones within the stores, ensuring clarity, consistency, and optimized product flow that supports both discovery and purchase.
  • Elevate the Customer Experience. Proactively improve how customers interact with products in-store—blending product education, visual engagement, and personalized service to reflect the brand's human-centric approach to retail.
  • Act as the Brand Guardian at Retail. Be the key point of contact for all brand-related communications, updates, and initiatives. Ensure smooth coordination between the principal, interdepartmental teams, and frontline retail staff.
  • Grow SMB Sales Through Strategy & Enablement. Lead programs and training initiatives focused on strengthening Apple product sales for Small and Medium Business (SMB) customers at retail—bridging product knowledge, customer needs, and selling excellence.

Who You Are:

  • A brand steward with a sharp eye for detail and a deep appreciation for design, aesthetics, and customer journey
  • A proactive leader who thrives on cross-functional collaboration and setting a high bar for quality
  • Passionate about technology, people, and delivering best-in-class retail experiences
  • Highly organized, solutions-oriented, and comfortable managing multiple initiatives across a dynamic store network
  • Confident communicator who can represent the brand, inspire teams, and drive results

Job Qualifications

  • Bachelor's degree in Retail, Marketing, Business, or related field
  • 3–5 years of experience in premium retail operations, visual merchandising, or brand management
  • Strong working knowledge of Apple retail standards and SEED training systems
  • Demonstrated ability to manage brand partnerships, lead in-store execution, and elevate customer experiences
  • Experience working within or alongside Apple Premium Resellers or authorized partners is a plus

Job Type: Full-time

Pay: Php80, Php100,000.00 per month

Benefits:

  • Health insurance

Education:

  • Bachelor's (Preferred)

Work Location: In person

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