Apple Brand Experience

1 week ago

Quezon City, National Capital Region, Philippines Viventis Full time ₱1,000,000 - ₱1,500,000 per year

This role is at the intersection of retail innovation, customer experience, and brand storytelling. You'll champion Apple's world-class standards in merchandising, training, and compliance—delivering a seamless, premium experience that reflects the Apple brand at every customer touchpoint. You'll serve as the key connector between our retail teams and Apple, ensuring alignment, consistency, and excellence.

Key Responsibilities:

  • Lead Apple Retail Compliance & Merchandising Execution: Ensure all store locations meet Apple's exacting standards through regular merchandising audits, store visits, and process improvements. Drive a flawless, consistent Apple retail experience across all formats.
  • Own the Apple SEED Training Journey: Champion Apple's SEED training program across retail, ensuring every store team member is trained, inspired, and up-to-date with Apple's latest innovations, values, and retail principles.
  • Execute On-Brand Visual Excellence: Oversee the implementation of all Apple visual merchandising, fixture placement, and digital displays in accordance with Apple global guidelines—ensuring every detail reflects Apple's iconic design language.
  • Deliver Apple Planograms: Maintain up-to-date planograms for Apple zones within our stores, ensuring clarity, consistency, and optimized product flow that supports both discovery and purchase.
  • Elevate the Apple Customer Experience: Proactively improve how customers interact with Apple products in-store—blending product education, visual engagement, and personalized service to reflect Apple's human-centric approach to retail.
  • Act as Apple's Brand Guardian at Retail: Be the key point of contact for all Apple-related communications, updates, and initiatives. Ensure smooth coordination between Apple PH, Digits HQ interdepartmental teams, and frontline retail staff.
  • Grow SMB Sales Through Strategy & Enablement: Lead programs and training initiatives focused on strengthening Apple product sales for Small and Medium Business (SMB) customers at retail—bridging product knowledge, customer needs, and selling excellence.

Qualifications:

  • Bachelor's degree in Retail, Marketing, Business, or related field
  • 3–5 years of experience in premium retail operations, visual merchandising, or brand management
  • Strong working knowledge of Apple retail standards and SEED training systems
  • Demonstrated ability to manage brand partnerships, lead in-store execution, and elevate customer experiences
  • Experience working within or alongside Apple Premium Resellers or authorized partners is a plus

Job Type: Full-time

Pay: Php80, Php100,000.00 per month

Ability to commute/relocate:

  • Quezon City: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Experience:

  • retail operations: 3 years (Required)

Location:

  • Quezon City (Required)

Work Location: In person

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