IT Support

4 hours ago

Manila, National Capital Region, Philippines Klaiya Full time ₱1,500,000 - ₱3,000,000 per year

Job Summary/Objective:

The IT Support role is responsible for providing technical assistance and support to end-users for computer systems, hardware, software, and network-related issues. The primary objective is to ensure the smooth operation of computer systems within the organization and resolve user problems in a timely and efficient manner.


Responsibilities:


  1. Respond to user inquiries and provide technical support via email, or in person.

  2. Diagnose and resolve software, hardware, and network problems, including troubleshooting issues related to operating systems, applications, printers, and network connectivity.

  3. Diagnose and troubleshoot hardware, software, and network issues reported by end-users

  4. Install, configure, and maintain computer hardware, software, and peripherals, including desktops, laptops, servers, printers, and network devices..

  5. Assist with the setup and maintenance of network and telecommunication systems.

  6. Setting up accounts for new users/new hires

  7. Educate users on basic computer operation and best practices to minimize user errors.

  8. Perform routine system maintenance tasks, such as software updates, antivirus scans, and system backups.

  9. Stay up-to-date with emerging technologies and industry trends to provide innovative solutions and recommendations.

  10. Help in monitoring office supplies and asset tagging (devices)



Qualifications:

  • Bachelor's degree in information technology, or related field.

  • Proven experience as an IT Support Specialist or in a similar role.

  • Strong knowledge of computer systems, hardware, and software, including operating systems (Windows, macOS, Linux), productivity software (Microsoft Office, G Suite), and troubleshooting methodologies.

  • Familiarity with network protocols, LAN/WAN configurations, and internet systems.

  • Excellent problem-solving and analytical skills to diagnose and resolve technical issues.

  • Effective communication skills to explain technical concepts to non-technical users.

  • Ability to prioritize and manage multiple tasks in a fast-paced environment.

  • Customer-oriented mindset with a focus on providing exceptional service.

  • Basic understanding of IT security principles and best practices.

  • Willingness to work flexible hours, including evenings and weekends, as required.


Note: This job description is a general overview and may be customized or expanded based on the specific requirements and needs of the organization.


Company background:

Klaiya Digital Solution is a digital consultant that specializes in Inbound performance marketing, website strategies & development, E-Commerce solution and ERP software implementation.  We are the center of excellence that helps businesses establish and develop their online presence. With a pool of Marketing Gurus and Out-of-the-box creatives, we are certainly one of the best digital marketing solution providers in the Philippines.


  • IT Support Engineer

    5 hours ago

    Manila, National Capital Region, Philippines House of IT Full time ₱1,000,000 - ₱2,000,000 per year

    "House of I.T - Making I.T Easy"HOUSE OF I.T is an Australian I.T Company with clients across Australasia, US & Europe. We provide superior professional expertise and comprehensive solutions for complete IT needs including IT development, implementation, and maintenance services. We also provide excellent support for data entry, IT security, website hosting,...

  • Technical Support Associate

    3 hours ago

    Manila, National Capital Region, Philippines POWER IT SERVICES Full time ₱90,000 - ₱120,000 per year

    Tire 1:Provide frontline technical assistance to customers of a global technology client supported by Tele performance. Handle basic to moderate troubleshooting and ensure excellent customer experience.Responsibilities:• Handle inbound calls/chats/emails regarding device, software, and connectivity issues• Troubleshoot account access, password resets,...

  • Technical Support Engineer

    3 hours ago

    Manila, National Capital Region, Philippines Xymbolic IT Solutions Provider Corporation Full time ₱300,000 - ₱500,000 per year

    JOB SUMMARYA Technical Support Engineer, also known as an IT support engineer, helps in resolving technical issues within different components of computer systems, such as software, hardware, and other network-related IT related problems.DUTIES & RESPONSIBILITIES1. Diagnose and troubleshoot technical issues2. Install and configure computer systems and...

  • Level 1 Technician

    1 week ago

    Manila, National Capital Region, Philippines Agilitec IT Full time ₱42,000 - ₱63,000 per year

    Salary: $1,100 - $1,300Working Schedule: Monday through Friday, 9:00 AM 6:00 PM Central TimeEmployer: MSP company operating in Austin, TexasBenefits:13th Month PayHMO & Govt. Contribution Allowance on top of the salary (After a 90-day probationary period)Personal Time Off (After a 90-day probationary period)Internet AllowanceOverview:This role focuses on...

  • Part-Time Fractional CFO

    3 hours ago

    Manila, National Capital Region, Philippines Agilitec IT Full time ₱96,000 - ₱240,000 per year

    Schedule: 8am – 12pm PSTSalary: Php 96,000Position OverviewWe are seeking an experienced Fractional CFO to lead our new fractional bookkeeping and accounting services division. This role will involve hands-on accounting and finance work to support our clients, while serving as the primary point of contact for C-level executives and senior management.Key...

  • HR Generalist

    5 hours ago

    Manila, National Capital Region, Philippines Prime IT Inc Full time ₱1,200,000 - ₱2,400,000 per year

    This role requires relevant experience in a similar position. If your background doesn't align with the job requirements, you mayskip this opportunity for now. Please note that this position isn't open to career shifters. Shift Schedule & Work Setup:Eastern Timezone (Night Shift in PH)100% Remote– work from the comfort of your homeApplicants should...

  • Sap Materials Management Consultant

    4 hours ago

    Manila, National Capital Region, Philippines POWER IT SERVICES Full time ₱15,000,000 - ₱50,000,000 per year

    Job DescriptionRole : SAP MM Techno- Functional ConsultantJob Description:An SAP MM techno-functional consultant job description includes implementing and configuringthe SAP Materials Management (MM) module, handling master data, and resolving technicalissues through an understanding of both business requirements and ABAP programming. Keyresponsibilities...

  • HubSpot Administrator

    2 weeks ago

    Manila, National Capital Region, Philippines Prime IT Inc Full time ₱30,000 - ₱60,000 per year

    Shift Schedule & Work Setup:Eastern Timezone (Night Shift in PH)100% Remote– work from the comfort of your homeApplicants should be equipment ready (laptop, headset, etc.) to ensure a smooth start and seamless workflow Job Summary:We are looking for a detail-oriented and tech-savvy HubSpot Administrator to support both Sales and Marketing teams. This...

  • Collaboration Engineer

    3 hours ago

    Manila, National Capital Region, Philippines EOS IT Solutions Full time $104,000 - $124,000 per year

    WHO WE ARE:EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along...

  • Service Desk Analyst

    4 hours ago

    Manila, National Capital Region, Philippines POWER IT SERVICES Full time ₱25,000 - ₱500,000 per year

    Act as the first point of contact for enterprise users of a Tele performance global client. Log, classify, and resolve IT incidents within SLA.Responsibilities:• Provide L1 support for applications, accounts, email, and hardware• Log incidents using ITSM tools (Service Now, Remedy, Jira)• Reset credentials, unlock accounts, assist with access...